ivapegreat.com

3.6
3.6 Based on 303 reviews

IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website....

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Average Rating

3.6

/
5

303 Reviews

5 Star
58%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
29%

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Review Time

Tracy Foster
Great customer services very quick…

Great customer services very quick response and delivery very pleased will purchase from them again

5
Date of experience: Sep 19, 2024
Heywood Cook
I bought a vape and had issues with it…

I bought a vape and had issues with it straight away, it would work intermittently so I sent an email letting the company know and they sent out a replacement very quickly. Wonderful treatment from a wonderful person and company, big 5 stars from me. ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Sep 18, 2024
Berenice Ross
I bought a vape and had issues with it…

I bought a vape and had issues with it straight away, it would work intermittently so I sent an email letting the company know and they sent out a replacement very quickly. Wonderful treatment from a wonderful person and company, big 5 stars from me. ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Sep 18, 2024
Randi Smith
This is how customer service should be

This is how customer service should be. They helped resolve my issue straight away, were sensitive and apologetic, prime example for how customer service should be.

5
Date of experience: Sep 12, 2024
Fred
This is how customer service should be

This is how customer service should be. They helped resolve my issue straight away, were sensitive and apologetic, prime example for how customer service should be.

5
Date of experience: Sep 12, 2024
Luke Cooper
Amazing Customer Service

There was a fault with my Air 4 in 1 Starter Kit and Melanie was a huge help - really quick response and got me a replacement that worked brilliantly the next day. Really appreciated the help, thanks a lot Melanie!

5
Date of experience: Sep 02, 2024
Bettina Morgan
Issue with 2400 resolved quickly

Issue with 2400, contacted Customer Sevice and Melanie couldn’t have been more helpful. Replacement organised promptly and efficiently, greatest thanks again!

5
Date of experience: Sep 02, 2024
Cecil Baker
Amazing Customer Service

There was a fault with my Air 4 in 1 Starter Kit and Melanie was a huge help - really quick response and got me a replacement that worked brilliantly the next day. Really appreciated the help, thanks a lot Melanie!

5
Date of experience: Sep 02, 2024
Macy S.
Issue with 2400 resolved quickly

Issue with 2400, contacted Customer Sevice and Melanie couldn’t have been more helpful. Replacement organised promptly and efficiently, greatest thanks again!

5
Date of experience: Sep 02, 2024
Wartog8789
Battery not good enough for the product

Experienced a problem which they have sorted (tops came off cartridges as soon as turned so 2400 4in1 couldn't be used). They are sending a replacement (hopefully soon)Have another one, just turned to cartridge 4 and the battery has died so now can't get full use of another product. 1/4 of £12.99 can't be used which is frustrating!So really this needs looking into as the battery life doesn't fit with the product. If you are selling something to be able to use the 4 cartridges, then you have to make a product which has the longevity of being able to which this unfortunately doesn't.

3
Date of experience: Aug 14, 2024

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Business Details

  • IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.

  • email customercare@ivapegreat.com
  • language https://ivapegreat.com

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