ivapegreat.com

3.6
3.6 Based on 303 reviews

IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website....

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Average Rating

3.6

/
5

303 Reviews

5 Star
58%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
29%

Filtered Reviews

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Review Time

Tiixo_Fr
Ordering one receiving something else

Ordering one receiving something else. Not respond on the emails. TOTAL SCAM. Stay a way from IVG. Do not recommend at all.

1
Date of experience: Jul 05, 2024
Owen Hughes
I ordered a product and paid extra for…

I ordered a product and paid extra for next day delivery and it's been three days and I've received nothing and no response to customer care from 2 different emails regarding the same order number... I've been scammed

1
Date of experience: Jul 05, 2024
Horatio
Ordering one receiving something else

Ordering one receiving something else. Not respond on the emails. TOTAL SCAM. Stay a way from IVG. Do not recommend at all.

1
Date of experience: Jul 05, 2024
Misty Hughes
Rubbish customer service

Rubbish customer service. 2 of my disposables stopped working instantly, never heard back from them. Pre ordered the new rechargeable vapes, still not arrived. They asked me to swap something but it said all items fulfilled so I couldn’t. No response on the phone, email or Instagram. I want my items or my money back.

1
Date of experience: Jul 04, 2024
FANTA914
Rubbish customer service

Rubbish customer service. 2 of my disposables stopped working instantly, never heard back from them. Pre ordered the new rechargeable vapes, still not arrived. They asked me to swap something but it said all items fulfilled so I couldn’t. No response on the phone, email or Instagram. I want my items or my money back.

1
Date of experience: Jul 04, 2024
Sacha_97449
Awful customer service

Awful customer service, didn’t have items in stock so I asked for replacement. Ignored that request and sent me a refund which wasn’t even the correct amount! £4.95 x 3 is not £12! Stuck with a rechargeable vape and no pods to actually put in it. Why sell things that you don’t have in stock. So dishonest! AVOID!

1
Date of experience: Jul 01, 2024
Dana
Awful customer service

Awful customer service, didn’t have items in stock so I asked for replacement. Ignored that request and sent me a refund which wasn’t even the correct amount! £4.95 x 3 is not £12! Stuck with a rechargeable vape and no pods to actually put in it. Why sell things that you don’t have in stock. So dishonest! AVOID!

1
Date of experience: Jul 01, 2024
TVCraftPL29
Planning to place an order? Think twice

I placed an order ten days ago, and there has been no update or trace of its status. Despite sending multiple emails and reaching out via Twitter, my inquiries have been ignored.Buying from them again? Never!

1
Date of experience: Jun 24, 2024
GH97
Planning to place an order? Think twice

I placed an order ten days ago, and there has been no update or trace of its status. Despite sending multiple emails and reaching out via Twitter, my inquiries have been ignored.Buying from them again? Never!

1
Date of experience: Jun 24, 2024
GA89
5 stars

Fast delivery good quality products

5
Date of experience: May 29, 2024

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Business Details

  • IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.

  • email customercare@ivapegreat.com
  • language https://ivapegreat.com

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