Review Time
I do not recommend shopping here for holiday gifts. I purchased items at the end of November for the holidays, but several arrived either expired or close to expiring by the end of December. It seems they are aware of this during the holiday sales.
I recently placed an order with a service and was thoroughly impressed with the entire experience. The website was incredibly user-friendly, making it easy to find the specific item I was looking for. What truly impressed me was the quick delivery. I opted for standard shipping, yet my order arrived in just three days, perfectly packaged and in excellent condition. The product itself matched the description perfectly and is of high quality. I highly recommend this service for their smooth ordering process and incredibly fast delivery! I will certainly be a returning customer.
I purchased several gourmet grocery items and appreciate the selection of unique Japanese products that are hard to find elsewhere. Their customer service was very helpful when I informed them about my upcoming move from my current location. They made an effort to package and ship my order the next day. The delivery was prompt, and everything arrived well-packaged. I couldn't be happier. My first purchase will definitely not be my last. Keep an eye out for their annual 20% off sale in November.
I recently made a purchase and was highly impressed with the entire experience. The website was very user-friendly, and locating the item I wanted was simple. What really impressed me was how fast the delivery was. I selected standard shipping, yet my order arrived in just three days, perfectly packaged and in excellent condition. The product matched the description perfectly and is of great quality. I highly recommend this service for their smooth ordering process and rapid delivery! I will certainly return.
The products are good, but their communication is lacking. The tracking for my order didn't update for weeks until I reached out to them. Then my order got stuck in customs, and they denied any responsibility. I received two identical template replies when I sought assistance. It's uncertain whether you will receive your items.
I’m in the UK. Unfortunately, my order was lost by the shipping service. I contacted customer support, and they initially responded quickly, but that was the only reply I received. The promised delivery timeframe passed, and my follow-ups went unanswered. Update: they finally responded after about ten days, initiated an investigation, and eventually issued a refund around 40 days after the supposed delivery date. It was a frustrating experience, but at least it got resolved.
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Japanese Taste is the go-to online store for high-quality products Made in Japan. Our user-centric ecommerce platform makes unique Japanese products accessible from anywhere in the world. We specialize in food, beauty, health & home: in other words, what we do best is bring your favorite Japanese flavors, design, and wellness-related products closer to you, no matter where you are.See more