Review Time
Took out a 2 day insurance and did not receive documentation needed for proof of insurance there for I could not drive. I contacted them and they said there was something wrong with there system and couldn’t get documents downloaded. Total wast of money.
I took out a week long business insurance policy on my vehicle. All seemed great but the policy documents were never sent to me and I was unable to access them online. I used their chat function and was told it would be passed to their IT support, I didn’t hear further. I emailed 3 times and got no response. As I needed to provide the policy details to the company I work for I was unable to use my vehicle for the reason I’d insured it.
The company seem very happy to take money, but the customer support is sadly non-existent, which then makes me question the service if you need to make a claim. Very disappointing.
I took out a week long business insurance policy on my vehicle. All seemed great but the policy documents were never sent to me and I was unable to access them online. I used their chat function and was told it would be passed to their IT support, I didn’t hear further. I emailed 3 times and got no response. As I needed to provide the policy details to the company I work for I was unable to use my vehicle for the reason I’d insured it.The company seem very happy to take money, but the customer support is sadly non-existent, which then makes me question the service if you need to make a claim. Very disappointing.
Found Jaunt online, I just needed 10 hrs cover, which they supplied but charged me then didn't send me policy, so when I tried to sort you can't speak to anyone. So ended up having take out another policy at an extra charged policy. CS is poor wouldn't recommend at all.
Shocking service ! Can’t speak to anyone . Paid for a policy and it never came through . I then received an email apologising as they had a technical error and a refund would be issued . 3 weeks later and I’m still waiting even after emailing them , I can’t even give them the policy number as it never came through !
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