Review Time
We found your Agent Stephen Le Get was very helpful explaining what happens when selling a property we had. Stephen and Team kept in touch with us regarding how many were attending Open for Inspection days. How many serious buyers there might be. Organizing Photos and paperwork was done to appointment times. On the day of Auction, Stephen and Luke and team were very good explaining what happens. We were very happy with the result.
1st thing to mention is that months after giving management of the rental we were leasing back to the house owner, they tried to keep our bond, even though they had nothing to do with the property at that time. Jacquie Douglass is responsible for this, and for not processing a payment made to rent by a charity organization, supporting us through financial hardship. They just tried to keep the money, keep the bond, and not tell the owner. In fact Jacquie Douglass lied to the owner to enable a VCAT case. She also tried to record me during a meeting, without consent. I have made many complaints to consumer affairs, and happy to provide any evidence of my claims. These people are corrupt, and do not care if they make you homeless. They are lucky that justice can only be legally implimented through government.
Adam Walker from Jellis Graig Armadale brought enthusiasm, professionalism and good humour to the task of selling my apartment. He always responded to any queries, explained the process leading up to my auction and let me know the results of each open-for inspection. Adam handled all aspects of the sale with assurance. I felt I could rely on his experience and professional judgement and recommend him as a personable, hard-working agent keen to get the best results.
Jaquie Douglas and the team from Bayside are the most disgusting people I have ever had to deal with when it comes to renting.These people actually asked a widow, whose husband had just passed away, to email me. Their lack of professionalism and arrogance prevent them from acting ethically or holding themselves accountable.As it stands they stopped managing the property months ago, but still control the Bond. They have stopped me from getting my bond back, even though they gave management back to the landlord.This company took $2059 of a charity's money, and allocated it for our rent, and we don't know where it went, but it did not to the landlord, and it did not pay for our rent. But they held it. These people are pure scum.
Jellis Crag Hawthorn office is the worst real eastate agent in Melbourne. They have the poorst and unprofetional property management. They are not doing any thing for property owner. They only collect money from management fee and collusion with various tradesman to defraud money from property onwers.
What an unprofessional entire office this is. I was Running 2 minutes late I still called 10 mins before and they had an attitude to not entertain me for viewing. Ridiculous. I called their office to complain and they hung up on me. Awesome
With Jellis Craig it very much depends on what you need.You buying or selling? They will be crawling all over you.Are you a landlord? They will love you. They may send you Christmas cards. Note they only reply to good feedback on here. A good business focuses on improving their relationships with customers not just basking in compliments. Are you a tenant? You poor poor thing. You will rue the day you rented through them.Just see the reviews on their websites. Every one is from buyers or sellers. Nothing about rentals.As their tenant, it doesn't matter how promptly you pay your rent, how tidy you keep the place, how much work you put into the property. You will be treated like rubbish, especially now in the supposed rental crisis.They make rules up as they go, they change management of the property constantly with no continuity, they speak to you as though you are so far beneath them you should be grateful they even bother with you.DO NOT RENT THROUGH THEM if you want sanity!!
Worst experience ever promised the world got nothingShocked at the way our campaign was handledTreated our listing as unimportant Kept being told to lower our price to get people in knowing quite well what price we were afterWe had to suggest an auction (shouldnt Jellis Craig be advising us) Very few people went through our property in 8 weeks Total waste of money on marketing they even forgot to list it on realcommercial when we paid for it (I picked up the discrepancy)
Absolutely appalling service.Went weeks without heating, cooling, working smoke detectors, working oven, we had dead rats in the ceiling and then maggots falling through the bathroom ceiling fan from the dead carcases for several weeks. The property was handed over in a filthy condition, then demanded it was returned immaculate.The owner would come on to the property at will and was seen outside our bedroom window early one morning "gardening".Access doors were broken when we moved in, but the realtor refused to do anything about it.When I eventually complained, i was screamed at and told, "if you don't like it go to consumer affairs", which we have now done. They described the dwelling as "uninhabitable".We finally had enough and moved out, then they deliberately withheld the bond for several weeks for no reason other than the fact that we complained.
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