Review Time
I advertised my property with JC Sam rigopoulos not only he overcharged us for commission at 2.2 he couldn't even get a buyer for my home. I decided to get a agent from a different suburb not only I had alot of inspection but sold it before auction as a rate of 1.4 max commission. Advertising costs max $4800 when JC charge us a arm and leg.Well done to my other agent. I highly don't recommend JC Northcote to sell your property.
We live in London and have had Jellis Craig as our property managers on our rental property for 8-9 years now. They have been amazing.We have decided to sell and sought to commence this through Jellis Craig Brunswick and we're assigned one fo their directors.WHAT A HUGE MISTAKE.Elizabeth Kelly from the Brunswick office didn't call and when chased she blatantly lied that she had called (no record on either of our phones or a missed call). When pulled up on that and her cookie cutter approach we received an incredibly rude email from her.When we tried to complain, apparently as a director at a local branch she doesn't have a manager so that isn't possible.I'd avoid at all costs. Apparently flashy with no substance.Oh... She had the audacity to tell us she was number one in the market.... I'm not sure how given her inability to provide any customer service.
We have utilised Matt McIntosh to sell three properties over the last 12 months. Each sale has exceeded our expectations on sale price. His knowledge of the market provides a confident selling plan which was very reassuring during the process. Matt is clearly self motivated and his communication skills supports his negotiation skills . We highly recommend Matt for any sales campaign.
This company would do well to inform people that apply for their rental properties when the property has been leased . Not showing any courtesy to inform applicants if their application was not successful . Just deleting the properties off realestate.com.au without any notification by email is very unprofessional . Will not deal with them at all
Keep everything in writing. If *anything* goes wrong, no matter how big or small you will need to chase them up EVERY day.I wish Purple Pingers had done his video prior to having to help friends try to get some results from these paper pushers.
I sold my house using Jellis Craig Doncaster and they make it very obvious once the house is sold that they don't really value your business. Settlement was in December and they didn't even bother sending a gift. It's now February so I assume I won't be getting one. Most places at least send a bottle of wine or a voucher. If you want to feel appreciated as a vendor go elsewhere! They got thousands out of me as a vendor but couldn't even spend $10 to make me feel valued!!
This review relates to the Geelong West branch. This company has no regard for “No Junk Mail” stickers on letterboxes. I rang their MD recently and complained about receiving their junk advertising material. He apologised and said it wouldn’t happen again. Two weeks later, I received another one. This is typical of the arrogance of real estate agents. They are quick to blame the contractors who deliver this junk, however, it’s their sole responsibility. It’s no wonder that real estate agents are at the bottom of the list of trusted professionals. Next time this happens, I’ll be taking legal action.
Absolutely terrible property mangers. Communication was shocking but worst then that they did not do their job they were pid for. They stopped paying land rates and water bills half way through their management leaving me with $4000 of accrued rates owing which had not been paid from the rental income. The agent also lied to me about authorising use of the car space to a builder. Lie after lie after lie.Untrustworthy and useless.
Avoid like the plague! Anything for a quick buck and easy sale, at anyone’s elses expense. They inflated the property value and what they could sell for to get me onboard, promised they were going work hard on getting a great price, then underquoted it in the marketing materials… advised it was a “tatic”. I requested multiple times the auction be pushed out as it only had been on the market 3 weeks (campaign quote base on 4), pushed me into having it and the relentless pressure put on me the day of auction, after they had lost my tenants, with a 60 day settlement and claiming I would “get early access to the deposit” (which I could not), well under my reserve, and resulting in much worse hardship. I won’t even go into how they handled the transfer of my rental to them. BIGGEST MISTAKE. This is after charging $8500 for a 4 week campaign (market is around $2500) and an exorbitant commission fee. Took full advantage of a single mum, in financial hardship, heavily reliant on the rental income and this property being sold at its reserve. Pretty low hey. They brand themselves as a genuine, transparent, and ethical business culture. If anyone has experienced similar with these guys, please reach out. Particularly with Team Francis and Greg Cusack.
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