Review Time
Just had a new car delivered from John grose. The whole purchasing was done by phone and e mail. Excellent service as usual from them. The delivery driver (Ron) is a lovely chap and went through a few things that I wasn’t sure about. Highly recommend John grose Ipswich.
Happy to find the service. I had a great experience , they explained me what is the problem and fixed it very fast..i was surprised not to get the surprising price in the end . Great work, thank you!
I purchased a new van, and it has broken down 14 times in just 2 years. My vehicle has spent 6 months in repairs. The service from the company has been disappointing; I requested a replacement, but they refused. I cannot recommend this brand.
I acquired a new van, and it has broken down 14 times in 2 years. During that period, my vehicle has been in repairs for 6 months. The service from the company has been terrible; I asked for a replacement van, but they declined. I cannot recommend this brand.
I went to check out a car at a local branch, as it was originally at another location. The representative who assisted me was fantastic. He made me feel welcome and provided valuable information about financing and insurance options. I can't fault him; he was an excellent professional I would definitely recommend. Keep up the great work!
We had an exceptional experience purchasing our vehicle through the company, thanks to a specific representative. From our very first interaction to driving away, he was outstanding. He was attentive, warm, and highly professional, making us feel valued throughout. He kept us informed at every stage, communicated clearly, and took the time to listen to our needs. His attention to detail and thoughtful follow-ups instilled confidence at every point. It’s rare to find someone who combines genuine care with such professionalism. We would happily recommend this company to anyone looking to buy a vehicle, especially when working with him.
I received outstanding support from a representative and his team at the local branch! My van originally came from a different dealer, so I needed assistance locally for its first service. They went above and beyond to help with various issues, including providing a step-by-step guide through the app and resolving a problem with my registration. Nothing was too much trouble. Thank you for all the help; I would highly recommend them!
I visited to purchase a vehicle and received outstanding customer care. The representative was patient and thorough, ensuring I felt comfortable throughout the process. Just a small suggestion: keep customers updated about their vehicle orders.
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Our friendly, local business represents the Ford, Kia, Peugeot, Citroen, OMODA, JAECOO, Chery and Geely franchises for sales, servicing and parts. Our dealerships are located in Ipswich, Lowestoft, Woodbridge.
Motoring since 1888, and with customer satisfaction at our core.
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