johnson-tiles.com

4.4
4.4 Based on 60 reviews

UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, ou...

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Average Rating

4.4

/
5

60 Reviews

5 Star
82%
4 Star
2%
3 Star
5%
2 Star
0%
1 Star
11%

Filtered Reviews

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Review Time

Customer
Great service.

5
Date of experience: Mar 03, 2026
Utpal Kundu
Easy and straightforward

Easy and straightforward purchasing experience. Communication in every stage of purchase was excellent. Thank you.

5
Date of experience: Mar 02, 2026
Customer
Fab tiles with fast delivery!

5
Date of experience: Mar 02, 2026
Kelly Oldfield
excellent service

delivered on time great price and tiles are lovely thank you!

5
Date of experience: Mar 02, 2026
Louise
So pleased I found Johnson Tiles

Beautiful tiles, excellent quality and outstanding customer service. Thank you.

5
Date of experience: Feb 26, 2026
Grahame Robinson
Impossible to amend delivery date

I was assured the tiles would arrive in the time frame specified ( 4 days ). They were at the Fed ex depot, and texts said would deliverd Friday. They were not, and it appears there is no way to contact Fed ex or modify delivery. I contacted The shop, who said they would contact Fed ex, but they made 4 more delivery attempts while we were away, each time I contacted the shop. Tiles delivered following Tuesday. This is not directly the shops fault, but should discuss with Fed ex as their chosen agent.

3
Date of experience: Feb 24, 2026
howie
sent for a free sample first

sent for a free sample first, which was free unlike some who charge postage, we liked the tile and went to the outlet shop and purchased tiles,trim and adhesive all of which were cheaper than surrounding tile places, staff were helpful & friendly bringing the tile to the entrance and not laughing(too much ;0) when I forgot to pick up my adhesive and had to return, a good experience

5
Date of experience: Feb 22, 2026
Susan R
A Great Online Find

Johnson Tiles were a great online find for me when researching for a bathroom refurb. An easy to negotiate website with plenty of choice & technical information. Speedy delivery (2 days) for both samples & the actual tile order and very helpful & knowledgeable telephone staff. I was hugely impressed with my first order for bathroom wall tiles to the extent that I placed a second order for floor tiles. I wouldn't hesitate to revisit when the time comes for a kitchen refurb.

5
Date of experience: Feb 14, 2026
Deborah Orson
Exceptional Service, Product Quality and Price

I have ordered twice from Johnson Tiles and I wanted to express my thanks for the outstanding customer service, speed of delivery, officiency and exceptional quality and price of the tiles.

5
Date of experience: Feb 13, 2026
Kate
Excellent quick response when asking for samples

Excellent quick response to request for samples. Came as ordered in good time and will help me choose tiles for my new kitchen. Thank you.

5
Date of experience: Feb 10, 2026

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Business Details

  • UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles. See more

  • email sales@johnson-tiles.com
  • call 01782524000
  • language https://www.johnson-tiles.com

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