joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Rudolph
the products are overall really bad or…

the products are overall really bad or no quality at all the logistical side is really bad they change the delivery date as they like the refund process is a really big head ackee i went o a shopping spree and got mi self a bunch of different products 27 more exact and only 1 match the description and came close to the quality they advertised the clothing sizes don't match at all and the quality is deplorable ! I do not recommend this platform unless you have some money to throw away !

1
Date of experience: Nov 25, 2024
Grayson Cooper
My experience was good..

My experience was good..Assisted very well...Fast and honest..I am VERY Happy ..Thank you..

5
Date of experience: Nov 25, 2024
Oliver C.
Items I order have so far being…

Items I order have so far being fantastic and what I ask for thank you Joom

5
Date of experience: Nov 25, 2024
Harwood Fisher
There are a lot of low-priced products

There are a lot of low-priced products, they're probably a bit hit-and-miss, sort of like Temu, but that being said, I really believe that at least more of the products, would be more legit.. and actually WORK. It does seem more put-together and genuine, so far. BUT I probably won't go too barmy on ANYTHING again after many Temu fails

3
Date of experience: Nov 25, 2024
Maude Howard
The package never arrived

The package never arrived, est arrival was mid september. And now it's impossible to log in again after I sendt e-mail about it...

1
Date of experience: Nov 25, 2024
Hal R.
Awful Refund Service

I got my product within the expected delivery time frame but when I wanted to refund it (within 24 hours of receiving the product and sending it back) it has been nearly a whole month now with confirmed tracking and arrival at their warehouse they told me to. They've emailed back quickly but it's always the same we'll get back to you within a few days. It's absurd how they can't just refund when I have proof of delivery and much more which they saw again nearly a month ago.

1
Date of experience: Nov 25, 2024
Jack Dalton
Τελεια ola spesial

5
Date of experience: Nov 24, 2024
Sam Long
The time is long to receive the…products

The time is long to receive the products, the position about the refund was good.

4
Date of experience: Nov 22, 2024
xSolrac
I cannot send parcel back no slip or change my size on joom website trying for 4days through the cha

Can't get on to order on the joom app to send parcel back to get bigger size then chat help takes 24,hours to reply it's so frustrating 4days I've tried to get help all I want is return my coat for a bigger size it's disgusting all it keeps saying is I haven't ordered please please help

2
Date of experience: Nov 22, 2024
Marianne
Perfect cotton pajamas

I bought a cotton pajama of excellent quality — I haven't seen anything like this on competitor websites. Super comfortable!

5
Date of experience: Nov 21, 2024

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