joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Lana Johnson
Product

Cheap products

5
Date of experience: Nov 19, 2024
Theo Price
Bad customer survice

The customer service is so bad, I have been trying to contact them about my order but they say they will try to answer in 12 hours yet it has been days and no answer, I need to cancel my order but it is not visible in my account and I am sure I am using the right log in, so there is nothing I can do by my self with out their customer servise that doesn't even reply.

1
Date of experience: Nov 18, 2024
Bonnie Walker
Got the low quality products but they…

Got the low quality products but they responded very well and refunded me whole cost. Really appreciate this act though

5
Date of experience: Nov 16, 2024
LaSalle34
After one mouth I didn t receve my…

After one mouth I didn t receve my product.Robbery.After a long conversation, I receve 3 standard email like check your postbox and ask neighbours they decide Total refund.Concluzion :waiting 2 mounth send7,8 email and final hope refund.Not the best experience.

1
Date of experience: Nov 16, 2024
Ellwood Turner
I ordered from Sweden

I ordered from Sweden, a month has gone by and I have still not received my order. I only hope I do receive it.

1
Date of experience: Nov 16, 2024
Caquitaa
I had a query

I had a query which I total misinterpetated a purchase price that from my eyes seen of a higher price than the same one seen from wife's browsing. It was explained to me clearly and I humbled my self to express that was in error.

5
Date of experience: Nov 15, 2024
Bert Long
Excellent service I recommend…

Excellent service I recommend purchasing on this platform

5
Date of experience: Nov 15, 2024
Quick Costumer Service work

Quick Costumer Service work, satisfied with the solution!

5
Date of experience: Nov 14, 2024
Audra
A month to receive the wrong order… A joke of a website.

I ordered face masks on Joom. Not only did it take more than A MONTH to receive my order, it was also the WRONG product.When asking for a refund because I did not receive what I ordered, I was told that I need to wait 10 days while they contact the seller and get a reply from them.Definitely worth spending a bit more money to buy the same item with a reasonable delivery time and get the products you actually ordered.Sort out your logistics and relationship with your sellers!!!

1
Date of experience: Nov 14, 2024
Valda P.
Abusive company and poor quality products

The worst experience I’ve ever had buying online.They will not let you return your items even if done within the timeframe.Expect poor quality product and an abuse of your customer rights.

1
Date of experience: Nov 14, 2024

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