joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Emma Henderson
Immediate refund for incorrect product.

5
Date of experience: Oct 14, 2024
Cole Brewer
Super bravo

5
Date of experience: Oct 14, 2024
Sharla Hughes
Joom gave a much needed refund thanks

It is now October 30th I’m updating to say thank you to Joom for finally giving a refund so that I can let my little boy get a gift that can be delivered. Terrible terrible late (non existant) delivery of a special gift - waited months and months for it with nothing. It was for my Childs birthday and it’s not almost 3 months late. I am very very disappointed with this service. I have asked for a refund and they have refused. I hope to update you with more positive information about this company. In response to the flimsy message form Joom You promised delivery end of August and now it’s mid October This is absolutely unacceptable service I want a refund from this company this is my right

3
Date of experience: Oct 13, 2024
rht4855
Was never disappointed when buying from Joom

Was never disappointed when buying from Joom. Good prices fast delivery.

5
Date of experience: Oct 12, 2024
Austin Morris
I get help quickly from the support…

I get help quickly from the support team with my refund

5
Date of experience: Oct 12, 2024
KW77
Not following Swedish law

Not following Swedish law! I bought a new Media unit for my Opel Corsa. The unit broke after a month of use so i disabled it and installed the original stereo unit. They won't let me return the defective item, they only want me to send in video proof. It is a big hassle for me to yet again istall this piece of crap in order to just film it not working. According to swedish law I have the right to return an item that is defective, but they just wont let me. A big warning! UPDATE: According to your response you still won’t let me return the defect item! I don’t want to install it in the car all over again just to give you a video. I WANT TO RETURN THE DEFECT ITEM TO YOU AND YOU CAN TEST IT ALL YOU WANT.. Do you understand?

1
Date of experience: Oct 12, 2024
Seth Parker
Very good 👍

Very good 👍 👏 and you 👌 have

5
Date of experience: Oct 11, 2024
Alexa Smith
Very helpful

Very helpful, issued a refund when my parcel never turned up.

5
Date of experience: Oct 11, 2024
Noah
Very helpful support👍

5
Date of experience: Oct 10, 2024
Aviva Sanders
I'm longer time customer of Joom…

I'm longer time customer of Joom Company and I bought lot of product items what make me happy 😊 and Joom Support team are amazing team they are always trying help to customers in everything. I rate 5 🌟 because of kindness and respect customers. Great job 👏 👍 Joom Company 🥰👏👏

5
Date of experience: Oct 08, 2024

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