jossandmain.com

4.1
4.1 Based on 348 reviews

Welcome to Joss & Main, your go-to for trending furniture and decor - designed to last....

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Average Rating

4.1

/
5

348 Reviews

5 Star
72%
4 Star
5%
3 Star
4%
2 Star
2%
1 Star
17%

Filtered Reviews

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Review Time

aleksandra wells
Multiple deliveries

Multiple deliveries. Still no clarity on final delivery. Items not assembled. Mo updates or communication. Too expensive for this low level of service

1
Date of experience: Mar 01, 2026
Caitlin Clark
Great Quality

Great quality pieces, worth the price. Quick delivery on most items. Well packaged to prevent damage while in transit.

5
Date of experience: Mar 01, 2026
Dianne Teceno
Both items I ordered were damaged or…

Both items I ordered were damaged or did not function properly.

1
Date of experience: Mar 01, 2026
Stephanie
Ordered one large striped pillow with…

Ordered one large striped pillow with sunbrella fabric - they shipped me two solid blue lumbar pillows (in a completely different fabric and manufacturer). It is an inconvenience to repackage and bring to FedEx due to their mistake - plus I’ll be charged double in 2 weeks if not set back yet my “replacement” has never shipped….Terrible experience and customer service. **they replied to this rating by saying they emailed me directly to solve my issues - THEY DID NOT!!!***

1
Date of experience: Mar 01, 2026
Rosemary Robbins
They are efficient.

5
Date of experience: Mar 01, 2026
DONNA
quality product

quality product

5
Date of experience: Mar 01, 2026
Elizabeth
Joss & Main needs better delivery options

Joss & Main needs to offer white glove delivery, or at the very least, delivery options other than ground delivery for large, heavy furniture items. The items we purchased were 200 pound dressers. The delivery person threw our boxes off the truck and rolled them up our driveway. The dressers were completely broken when we unboxed them. The boxes they were delivered in were damaged during the delivery, and in order to unbox the items we had to tear apart the boxes further. In order to return the items/ ship them back so that we can receive a refund, we had to buy boxes for $160. What an absolute mess this entire process has been. I will never order furniture from this site again.

1
Date of experience: Mar 01, 2026
Michael McGeady
Suggest you don't ask for a review when…

Suggest you don't ask for a review when item has not yet arrived.

1
Date of experience: Feb 28, 2026
Sandy
Easy to find what I was looking for and…

Easy to find what I was looking for and fast delivery.

5
Date of experience: Feb 28, 2026
stephen
cheap quality towels.

cheap quality towels.wanted 2 bath sheets . . . got 4 . . . 2 sets.never again.unsubscribe!

2
Date of experience: Feb 28, 2026

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