justlandlords.co.uk

4.4
4.4 Based on 201 reviews

...

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Average Rating

4.4

/
5

201 Reviews

5 Star
71%
4 Star
14%
3 Star
4%
2 Star
4%
1 Star
6%

Filtered Reviews

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Review Time

PR28
The phone was answered within one ring

The phone was answered within one ring, the request was actioned by the same person and completed within several minutes. all perfectly clear. How refreshing.

5
Date of experience: Aug 24, 2023
Esty Fisher
A prompt and helpful response

I spoke with Alex today who was extremely helpful. He double checked some information for us and responded promptly to our enquiry.

5
Date of experience: Aug 24, 2023
Clara H.
Straightforward answer

5
Date of experience: Aug 24, 2023
Lila Sanders
Andrea,who has helped me previously

Andrea,who has helped me previously, is very professional and efficient. I like that she remembers me even though she must deal with 100s of customers every week. She is also very knowledgeable

5
Date of experience: Aug 23, 2023
Sam Novak
Happy customer

Andrea (customer help) was polite, easy to understand, listened well, didn't prattle on unnecessarily, and resolved my queries quickly and effectively.

5
Date of experience: Aug 23, 2023
Juniper Sanders
Thanks Andrea on the renewal!

Just had a very positive experience on my Just Landlords renewal. Having been with them for a decade, I'd seen my landlord insurance go up £100 in the last 2 years (with no claims). So gave JL a call on my latest renewal. Talked to Andrea who was v helpful in getting the quote down - increased the excess and lowered the index-linked contents. Felt that my concerns were genuinely addressed. Thanks Andrea!

5
Date of experience: Aug 18, 2023
Eversley Coleman
Great Value and excellent customer service

Been with JustLandlords for over a decade; they are very competitive and knowledgeable, providing discounted portfolio policies and great customer service. They make it easy for Landlords to switch from occupied to unoccupied and they are always easy to speak to if you have a query or concern. Andrea, Alex and all the Team are brilliant. 10/10.

5
Date of experience: Aug 17, 2023
Priscilla
Friendly

Friendly, helpfull advice on how to renew policy. Always got a good price for the cover from this company.

5
Date of experience: Aug 16, 2023
Medea Baker
Very clear communication

Very clear communication, able to give quick answers to queries.

5
Date of experience: Aug 16, 2023
August Smith
Efficient and Friendly service

I spoke with Andrea who was extremely helpful. She dealt with my queries confidently, was informative and a pleasure to talk to.

5
Date of experience: Aug 10, 2023

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