Name: justlandlords.co.uk
Telephone: 08081689220
Rating: 4.4

Bartholomew B. Guest

Inconsistent reasons for increasing exisiting policy cost

I have 2 properties insured by Just Landlords, virtually identical. One I renewed in July and the cost went up considerably with JL saying they have increased the rebuild cost to index linking. Now I have to renew the other flat and they have increased the cost by 19% but have not increase the rebuild cost. They are not been truthful why one property has to increase the rebuild cost and the other does not, in a space of two months. All smoke and mirrors. Very disappointing.

Date of experience: Jul 25, 2023

ByAmaZz93 Guest

3 years ago

The advisor was precise in helping me…

The advisor was precise in helping me through the renewal of a lapsed policy. Made things quick and simple

Date of experience: Mar 08, 2023

Edward Price Guest

3 years ago

Contents only cover

You were able to answer my specific query regarding providing cover for Contents and Public Liability only for a self-contained flat forming part of a large block, where the Buildings are insured separately under a 'block policy'.

Date of experience: Feb 06, 2023

ItzRodrii Guest

3 years ago

expensive

expensive - 24% and 16% increase over last 2 years.Have to have insurance, hope never to test it out and claim !Admin fees up from £20 to £90.

Date of experience: Dec 03, 2022

Tazewell Guest

3 years ago

First class service from Just Landlords

Just Landlords have always responded quickly and efficiently to any queries, and when there was a major claim, they dealt with it brilliantly. This morning Arthur handled my problem professionally and with patience. I am happy to say all is now well. Thanks Arthur.

Date of experience: Nov 14, 2022

Clinton Powell Guest

3 years ago

Many thanks to Arthur who helps me…

Many thanks to Arthur who helped me unravel a rather complicated package of policies (cancellation of parts, and renewals, then guidance for next steps) very helpful. Very happy with the level of service, website, and products.

Date of experience: Oct 21, 2022

Daphne H. Guest

3 years ago

Last minute changes dealt with efficiently

Phoned JL to make a last minute change to the policy, Arthur dealt with it immediately by phone and followed up with an email with all the information - and the property is now covered differently in two days' time. Helpful, clear and efficient. Thanks!

Date of experience: Sep 28, 2022

Stewart Patterson Guest

3 years ago

Totally inconsistent approach

Totally inconsistent – they said that due to underwriting criteria change they could not renew the landlord insurance on my UK property because I lived abroad, whilst they had no problems in renewing the landlord policy on my other UK property with them knowing that I lived abroad….

Date of experience: Aug 30, 2022

ItzAssassinGamer15 Guest

3 years ago

I hope any claims experience will be…

I hope any claims experience will be better than the signing up experience. I went all through the process to payment and you INSISTED I fill in the box to say what relationship I was to the insured! I am the insured, but nothing would work (and your so-called "LIVE CHAT" that is unmanned and therefore not live also availed me nothing) until I put in the word "wife"! Why do I have to call myself someone's wife? I am the insured! Bonkers.