Review Time
I have had Insurance with Just Landlords for several years now. They are always super efficient and friendly to deal with. I searched around this year but they are still very competitive so I have decided to stay with them.Toni is always a pleasure to deal with.Thank you for making it easy.
The Just Landlords renewal process is very mechanical and seems secure. However, I have two points to raise:1. Given that you encourage policyholders to renew policies via your website, would it not be more logical to have a section on the website entitled "Renew a policy", which concludes with a "policy renewed" message, rather than having to go through the rather vague "Make a payment" option.2. While being very modern, using grey text on a grey background, it would be far clearer (to even those with perfect eyesight, I imagine), if black text on a white background were to be used.Thank you
Initial problem however this was easily sorted with a phone call. Pleased that call waiting time was minimal. Website is easy to use. All in all great system and service for quote and payment. Given I live overseas it makes life easy when the company I deal with has a good website and is easy to contact via skype
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