Review Time
Just been scammed on a project, Kickstarter does not care. They take your money and then when you try to recover it after being scammed, Kickstarter say it is the creator we have the problem with. Some banks actually accept this argument. They are supposed to verify projects and creator identities, what a joke.
Kickstarter is just to be seen as a portal for delivering projects. Even that I have been backing a few successful projects in the past, the most recent experience scares me a bit. This is related to the fact that Kickstarter is not doing any background checks or due diligence of the projects, thereby allowing for scammers to have "free play". The fact that Kickstarter does not want to assist in the chargeback process is not a plus either.The project that I backed this time (and most likely the last time for me) was "Adjustabot"
2 projects backed. 1 project delayed 1 year and does not fill the requirements. the other project is scam and will never exist, but no money refunded??? I will never again back a project on Kickstarter, they just don't care about customers. Keep away from this website. As far as possible.
Fine, until you don't get the product you backed. Although Kickstarter actually take your money they absolve themselves of any form of responsibility. Expect cut and pasted patronising responses that point you at their 'very clear' conditions. I should have known I was backing not buying. I'd recommend you avoid (obviously).
Poor customer service. Projects who take our money and then do nothing. Essentially Kickstarter are stealing from us to get a fee from the creator and do not care after that point. Really disappointed with them. Never again and I hope thousands follow me and leave the platform.
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