kingsleysmythe.com

4.8
4.8 Based on 200 reviews

Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices....

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Average Rating

4.8

/
5

200 Reviews

5 Star
92%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
1%

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Review Time

Andrew
Excellent service from Kingsley Smith

Delivered on the given date. Set up quickly and efficiently by Max and Anish who were both polite and friendly. Max explained the operation of the parasol and how to make the table smaller. He also pointed out that the guarantee would be void if the set was oiled or treated in any way during the first year, which was helpful as it was the small print on the after care leaflet.The chairs are comfortable and a good weight and the wood was from a sustainable source, which is important to me.Communication was good if slightly slower than we have come to expect these days, but still fine.I would be happy to use the company again and to recommend to friends.

5
Date of experience: Jun 04, 2025
Alistair Long
Very Satisfied

I ordered our dining set for my wife's birthday. The transaction was smooth and simple, the price was reasonable and the delivery today was the cherry on the top. Tony and Simon came around with smiles and a very can-do attitude. They unpacked all the furniture, assembled the table, placed the chairs, and fitted the parasol. Then they took away all the packaging. I was very impressed with their service and the furniture looks great. Very happy!

5
Date of experience: Jun 04, 2025
Great product super quality

Great product super quality. Delivery was efficient and very professional with great service from David and Kenny who were very attentive. Thank you Boys

5
Date of experience: Jun 04, 2025
Frankie
Fantastic all round service

Having had great service from John at the Devon County Show, we ordered our beautiful teak Sunburst Duke table with benches, it was delivered by Simon and Tony who did a wonderful job unpacking and assembling the table, ensuring it was all in working order and removing and clearing away all the packaging. We are absolutely delighted with both the furniture and the delivery service from Simon and Tony.

5
Date of experience: Jun 03, 2025
Just brilliant

Just brilliant. After looking around online a lot I called Kingsley Smythe to discuss options and they offered me a bespoke deal to suit my needs at an excellent price. I also asked if I could collect myself to get the furniture sooner and they were very obliging. Solid well made chairs and table. I would highly recommend them to my friends and family.

5
Date of experience: Jun 02, 2025
MercuryNight
Would have been great but …..

Would have been great but one of the chairs had a bit of damage they promised to replace it. Despite chasing it up am still waiting for the phantom office to call to resolve. Don’t pay it all up front till you have seen the whole set. The guy I spoke to said they have a problem with a whole batch of chairs Just an update on this as I dont see a way to respond. I have absolutely no missed calls on my phone from before tge time I put this review up and have received no email update either. Perhaps you have me confused with another dissatisfied customer lol

4
Date of experience: Jun 01, 2025
Leonora Howard
Excellent Service

Excellent quality obelisks delivered and constructed in situ by 2 helpful young men. I telephoned the office a couple of times and the staff were polite, professional and helpful. Highly recommended.

5
Date of experience: May 31, 2025
Robin Hughes
Excellent

Nick and Symon were effective, efficient and good value

5
Date of experience: May 31, 2025
Percy
A huge thank you to Nick and Symon for…

A huge thank you to Nick and Symon for their excellent service in delivering and setting up a fabulous table and chairs. Great customer service and very personable.

5
Date of experience: May 31, 2025
Dirk Sanders
Nick delivered my table this morning

Nick delivered my table this morning, i opted for the installation service and was very happy I did. Did everything he could to rectify a few issues that arose. An asset to the company. Thank you

5
Date of experience: May 31, 2025

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