Review Time
The “Smart Productivity Timer” is nothing more than a cheap piece of plastic with the exact same abilities as free apps on your phone. For example, the IntervalTimer app does everything this device claims to do—without costing you a cent.To make matters worse, the company refuses to give refunds or replacements, even when the product is poor quality and doesn’t match expectations. Instead, they hide behind their “policy” and offer you a discount code, forcing you to spend more money with them.This product is a rip-off, and the customer service is just as bad. Save yourself the frustration—download a free timer app and avoid this company entirely.
As others have said, this timer is very cheaply made to begin with. The photo shown on the website does not match the actual product in terms of the look of the bezel and more so, regarding the visibility of the numbers. In addition, the you can only pre set in the countdown mode in 5 second increments. Not very helpful with tasks such as baking. Overall, while it does turn on, a very overpriced product, that does not function well.
Very disappointed with my experience. The items I received were cheaply made plastic, despite being advertised as premium quality. Even worse, the company refuses to accept returns for non-faulty items, which goes against UK consumer law for online purchases. I would strongly advise others to shop elsewhere.
I purchased the timer and it was sent from Korea so it took some time to arrive. And then when it did I was so disappointed. Poorly packaged and very poor construction. I wrote to the company a number of times to return this timer for a refund and I have not heard back from them once! I suggest that you stay away for Konah Home!!!
Scam - The product is a cheap plastic China drop-shipped dollar store item sold as a premium product. Customer support will waste your time and make you jump through hoops (like sending them videos demonstrating how the product is not functioning properly) and then finally say they can't accept the return because it's a "sale item". Technically this is illegal as I'm in the EU and the law requires a 2 week return window on online purchases regardless of it it's "on sale" or not.
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