Name: koofr.eu
Telephone: 000000000
Rating: 4.3

maximewallas Guest

Excellent service

Excellent service - especially very good value if you go for lifetime subscription; very supportive team if you have any queries. I use it as (encrypted) cloud backup via DejaDup, works very well and excellent value.

Date of experience: Jul 04, 2020

Landon Ross Guest

5 years ago

Best Cloud Hosting - You will not be disappointed

I purchased a lifetime subscription for 250GB then extended it as have been so impressed by their service with great desktop apps, mobile apps and web site. The speed is fast, the interface is great and it all just works. Koofr is better than OneDrive, Dropbox, Google Drive and it offers WEBDAV access.Their support response is one of the fastest I have seen in recent years; I simply cannot find anything not to like. If you are looking for a great cloud storage company, stop here at Koofr.

Date of experience: Jun 24, 2020

Wells Guest

5 years ago

Wonderful and may be my favorite cloud…service

Wonderful and may be my favorite cloud service. I purchased the 250gb lifetime over a year ago. I ended up loving it so much that I purchased a 1tb deal 8 months ago. Very fast speeds for upload and download. The webdav functionality is my favorite feature since I can sync with my NAS and other apps (speeds are great!). I love the web interface, very intuitive and the ability to manage other cloud services is great, you can even see a progress bar as you move data from one to another. The web music player is the best I have used bar none (It even plays FLAC!). If I have a negative, I am not crazy about the local Mac application, it works well but I'd like more functionality. Overall very reputable, good speeds, versatile, I hope you add larger lifetime storage! Thank you!

Date of experience: May 17, 2020

Chala_Mami_7 Guest

5 years ago

Not bad but can be great if....

Started with a free account and later move to a paid account...Here are my thoughts:Pros:1) Reliable (so far)2) Only one with customisable (partial) short links for upload and download. very handy if you just want to upload to your cloud storage quickly without need to login to your account first (especially when you have 2FA set up)3) Good but not great customer support ( read no.3 below)4) Simple, straightforward. No frills. Most importantly functional.5) Able to access Onedrive, Google drive, Dropbox. Hope they add others as well. (pcloud, box) Cons:1) Did not specify bandwidth. I asked but they refused to tell. I wish they would be more transparent and open about this.2) If you live in Asia, speed is not satisfactory. I had to use a VPN to have a decent upload/download speed. 3) Only way to contact them is via support ticket (quite supportive, for now). No intercom. No phone support, No chat assistance. They can be quite rigid and sometimes does'nt take your recommendation for new features. They will end your suggestion with ....." ....this is not in our plan" which is quite frustrating at times.4) Lack of productivity integration like Ms Office editor, just text editor5) No business/team account for collaboration6) No shareable account ..eg family account.7) Limited branding option. only able to add logo. I guess they dont want you to use for business purpose? I am not sure.Do i recommend Koofr?Yes....Hope they continue to improve and gain more support in the future.Many cloud storage doesn't last because they just refuse to improve and add new features after some time. Will eventually lose out to competitors.For now, if you want a simple, personal and straight forward cloud service to store and share data, Koofr is good at that because it is just functional.But if you need extra features like MS office integration. Look elsewhere.

Date of experience: Apr 27, 2020

Lucy Cook Guest

6 years ago

I have now been using Koofr for around…

I have now been using Koofr for around 6mths and have over this time frame noticed files missing, thinking it was myself having made errors on the laptop, today all that changed when I noticed a Commercial Account File containing over 30 files has gone with no sign either on the Cloud or on the 2 linked laptops.Time to move on, what is the point of using a backup that clearly does not work.i draw breath here having moved from a Toshiba Hardrive Storage Unit which Failed us to Koofr, I am once again searching for a better solution.Mr Spence EngRESPONSE TO KOOFR Front Desk, please be aware that issues have been ongoing with missing files for 6mths where I would open a Folder to find all the files gone!!! At that time my account was now where near it's limitation.Now I am enterng the Missing FOLDERS STAGE Where EARLY Storeded Folders; dated 2017, 2018, 2019 and the last FOLDER added Jan 2020, have vanished on the Cloud, Laptops and not showing in the BIN Folder either.Anyway you like to view this, it is not good.Mr Spence Eng

Date of experience: Apr 06, 2020

Leo Wiśniewski Guest

6 years ago

Nice cloud storage

Fast upload & download .Data stored in EU .

Date of experience: Mar 09, 2020

Tregonwell Foster Guest

6 years ago

Great service and support

I have bought a 1TB account in a special offer and can say it is one of the better cloud storage services. Specially love that it is in europe and that they have no tracking (according to my ublock origin).The support was quick to answer my questions over email, even before I bought, and I found a lot of helpful info on their blog. I especially like the webdav feature.