kugooescooters.com

3.9
3.9 Based on 181 reviews

Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast...

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Average Rating

3.9

/
5

181 Reviews

5 Star
66%
4 Star
3%
3 Star
5%
2 Star
3%
1 Star
23%

Filtered Reviews

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Review Time

alexandervog
G3 Pro

Lights and visibility are great for evening rides.

5
Date of experience: Dec 24, 2025
Alexandros Chrisovitsianos
VERY GOO SUPPORT

Very good support for any problem.The G2 is amazing!

5
Date of experience: Dec 24, 2025
Sarah Higgins
Still haven't received my scooter…

Still haven't received my scooter ordered on 1st December no response back from company . This was Christmas present for my son was told to rest assured it arrived it hasnt still paid 780euro zero communication from company

1
Date of experience: Dec 23, 2025
theodorecasey
I chose the G2 Master model and the…

I chose the G2 Master model and the ordering process was smooth. So far, a very positive experience.

5
Date of experience: Dec 22, 2025
Zero
Best scooters ever and best service

Best scooters ever and best service

5
Date of experience: Dec 22, 2025
Genieve Johnson
Fantastic customer service

Fantastic customer service. My son loves he's scooter. Delivered in 5 working days. Would highly recommend your company. Thank you

5
Date of experience: Dec 22, 2025
Cesare Ponza di San Martino
reccomended site!

i ordered a g4 from kugooescooters.com,i was unsure about this for the bad and good reviews for this site.even though i bought it.the median delivery time was 10 days.the shipping took 1 week,and it said the delivery time was from 4 to 8 days.i was worried i couldnt get it for christmas,but it took less then 2 days to delivery!Recommended!

5
Date of experience: Dec 19, 2025
Garland Michaud
KUK00014700

Shipping took a few days longer than planned, but customer service kept me updated. Appreciated the honesty.

5
Date of experience: Dec 18, 2025
Manou Allou
Received the scooter but not happy with customer support.

I am updating my review from 1-star to 3-stars. The 2 missing stars is due to the really slow reply to communications. I eventually received my scooter which is working OK. The problem was with the logistics company but when you send a support request they should be faster to reply because you feel that you feel neglected.

3
Date of experience: Dec 12, 2025
Інна Загранична
The scooter is wonderful

The scooter is wonderful, delivered on time, I am satisfied, thank you very much

5
Date of experience: Dec 10, 2025

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Business Details

  • Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
    Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support

    After-sales email: service@kugooescooters.com
    Kugoo-EU: https://www.kugooescooters.comSee more

  • email service@kugooescooters.com
  • call +8615361621293
  • language https://www.kugooescooters.com

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