kugooescooters.com

3.9
3.9 Based on 181 reviews

Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast...

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Average Rating

3.9

/
5

181 Reviews

5 Star
66%
4 Star
3%
3 Star
5%
2 Star
3%
1 Star
23%

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Jay G
Illegal e-scooters in Ireland

This e-scooter in illegal to use in public roads, footpaths & cycle tracks in Ireland. if the Guards see you on it they have a right to take it off you, destroy it & you will be prosecuted for driving a vehicle with no insurance (it cannot be insured). the vehicle exceeds the Max speed, max weight & max power output permitted in Ireland (it only need to fail 1 - see table). Note e-scooters legal or not cannot be used by anyone under 16.

1
Date of experience: Jan 15, 2026
Hannah M
Awful customer service and inaccurate…

Awful customer service and inaccurate shipping updates. Still waiting on my delivery after almost a month. Looking at the reviews seems like this company is a scam. Do not recommend using. Order number; FF00635463

1
Date of experience: Jan 13, 2026
Theo Lucas
ordered a g2 master hasn't come

ordered a g2 master almost a month ago, hasn't come and every time we have emailed there has just been excuses. Will be wanting a full refund how can i do that.

1
Date of experience: Jan 13, 2026
Barnaby Baker
Shocking

Unbelievable , I wish I had the the reviews first , I ordered 2 g2 scooters for my boys for Christmas on the 14th December and I’m still waiting Unbelievable Fuming is an understatement

1
Date of experience: Jan 08, 2026
Virginia Serna
I've been really impressed with the…

I've been really impressed with the overall quality of G3 Pro. It feels solid and well-built, giving a strong sense of durability. The lights are bright and provide great visibility at night, which adds extra confidence when riding.

5
Date of experience: Jan 08, 2026
Eldi
Amazing service!

5
Date of experience: Jan 05, 2026
Jorden Gill
When my G2 Max displayed an E05 error

When my G2 Max displayed an E05 error, Evelyn suggested I charge it fully and patiently walked Mr through the troubleshooting process. They even sent a replacement battery to ensure everything worked perfectly. That level of support really puts my mind at ease, and I'll happily continue shopping here in the future.

5
Date of experience: Jan 03, 2026
Jake Banner
Never seen nothing like this terrible…

Never seen nothing like this terrible communication and am still waiting on my g2 everyone keeps saying that this is a scam I’ve did my research and were there based and I looked on google maps and I don’t see any warehouse anywhere so that’s as scared me thinking I might have been scammed ordered a g2 before Christmas it’s near enough been a month il give it 5 days and if it’s not been sent out yet il refund

1
Date of experience: Dec 31, 2025
Williams MacDonald Odinakachuk
Am really amazed about the arrival of…

Am really amazed about the arrival of my Kukirin G2 pro, it arrived on time, just that the dispatch riders were the one who delayed it I have to go pick it my self from GLS Company which I am not bothered about..... Kukirin is the Best and their Customer service are awesome, but I see no reason why some people are giving Bad review, I guess those that are complaining used a wrong site or because of impatient.

5
Date of experience: Dec 29, 2025
Charlie Efternamn
Good scooters and really good service

5
Date of experience: Dec 25, 2025

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Business Details

  • Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
    Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support

    After-sales email: service@kugooescooters.com
    Kugoo-EU: https://www.kugooescooters.comSee more

  • email service@kugooescooters.com
  • call +8615361621293
  • language https://www.kugooescooters.com

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