Review Time
They told me they're gonna send me and now i waited over 2 days just for respond, i will never buy again from this kukurin company. They sent me a scooter that is defective brakes started malfunctioning after 7d insane bad and they completely ignore customer i already wrote 4 times to customer service/support
Had a minor issue with the folding mechanism on my G2 Pro, so I messaged their support via WhatsApp. They replied within a few hours and sent me a helpful video guide to fix it. It's rare to find such good after-sales service for e-scooters at this price point.
I order a ienryd a1 scooter of kugooescooters and after 24hours of my first email no updates back from them about my shipping being processed when I try to track my order all I see is awaiting shipment finnaly after emailing them they replied and said my scooter is out of stock and offered me to switch scooters and after I replied never heard back from kugoo again my order id is FF00546608 a response would be nice
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Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support
After-sales email: service@kugooescooters.com
Kugoo-EU: https://www.kugooescooters.comSee more
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