kugooescooters.com

3.9
3.9 Based on 181 reviews

Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast...

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Average Rating

3.9

/
5

181 Reviews

5 Star
66%
4 Star
3%
3 Star
5%
2 Star
3%
1 Star
23%

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Review Time

Angelo Wheeler
Their service is excellent!

My G2 Pro had a clicking issue, and the support team provided replacement parts along with a repair video. It really put my mind at ease.

5
Date of experience: Oct 20, 2025
David Savoaia
I received my product it was high…

I received my product it was high quality but the service is kind of slow but i dont mind that

5
Date of experience: Oct 17, 2025
Crina Radulescu
great company

5
Date of experience: Oct 16, 2025
Eren Akinci
If i could give minus i would!!

They told me they're gonna send me and now i waited over 2 days just for respond, i will never buy again from this kukurin company. They sent me a scooter that is defective brakes started malfunctioning after 7d insane bad and they completely ignore customer i already wrote 4 times to customer service/support

1
Date of experience: Oct 12, 2025
William Cox
I recently purchased the G2 Max

The design is sleek, and I love the overall build quality. It feels sturdy and well-made, and I can tell this scooter is built to last. I highly recommend it to anyone looking for a reliable and high-performing electric scooter.

5
Date of experience: Oct 10, 2025
Evelin Magyar
Realy fast shipping

I ordered at the 2.10 and it arrieved at 7.10 realy fast Shipping good Website.

5
Date of experience: Oct 07, 2025
Matas
When do you guys ship them out

I just want to know i ordered my kukirin g2 on october 5 like 2 pm and its october 6 8 pm when do you guys ship them out my order ID is FF00553309 and btw i live in Lithuania

4
Date of experience: Oct 06, 2025
Alfie Scott
Great support team!

Had a minor issue with the folding mechanism on my G2 Pro, so I messaged their support via WhatsApp. They replied within a few hours and sent me a helpful video guide to fix it. It's rare to find such good after-sales service for e-scooters at this price point.

5
Date of experience: Oct 06, 2025
Paul
Kugoo e-scooter review

I order a ienryd a1 scooter of kugooescooters and after 24hours of my first email no updates back from them about my shipping being processed when I try to track my order all I see is awaiting shipment finnaly after emailing them they replied and said my scooter is out of stock and offered me to switch scooters and after I replied never heard back from kugoo again my order id is FF00546608 a response would be nice

2
Date of experience: Sep 30, 2025
Mathieu Lenssens
Good

I got fast answers, good service and i was getting helped with every question i had.

5
Date of experience: Sep 30, 2025

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Business Details

  • Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
    Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support

    After-sales email: service@kugooescooters.com
    Kugoo-EU: https://www.kugooescooters.comSee more

  • email service@kugooescooters.com
  • call +8615361621293
  • language https://www.kugooescooters.com

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