lancashiredoubleglazing.co.uk

4.4
4.4 Based on 201 reviews

Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago. Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement comp...

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Average Rating

4.4

/
5

201 Reviews

5 Star
83%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
11%

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Review Time

Erika
Great team!

Great team!Excellent job

5
Date of experience: Sep 16, 2023
Angel Price
Poor customer service

Installation customer service team: I’d sent an email on 24th April to request end caps for my door. They had fallen off. I sent photos. After much chasing up (by email and phone) I got an engineer round (a lovely guy, nothing against him) on 7th Aug (!) to put on the end caps. Turns out those he brought were for a different door type so he needed to order the right ones. An appointment was made (again after more chasing) to fit the new ones on 1st Sept. No show. I called the installation team: ‘the engineer is running late’. Still not show and no call back. I called back today because they didn’t bother to call me and was told that I’m booked in for 17th Sept. I didn’t know that, wasn’t called and again I chased.As I said, the chap who came out, Dave, was lovely but the services/installation team in the office say the right things on the phone but I now know not to trust anything I’m told.

2
Date of experience: Sep 05, 2023
P0lo38
LDG were recommended by a friend and I…

LDG were recommended by a friend and I was very happy with the service I received from them. The windows and door are a big improvement.

5
Date of experience: Aug 30, 2023
Dr_Praline_43
Composite front door

From order in person to fit, LDG friendly, helpful and professional plus their prices are extremely reasonable. 100% recommend!

5
Date of experience: Aug 22, 2023
Joyce Carter
What a difference a window makes

What a difference a window makes! My husband and I were looking for a very specific type of bay window for our period property in Blackpool, that required special planning permission. Lancashire Double Glazing couldn't have been more helpful from start to finish. We dealt with a very courteous salesperson called Tony who assisted the architect with our successful planning application and when it came to the actual manufacture of the window, the workmanship was second to none. During the installation, the lads were not only swift and efficient but they left zero mess behind. You could have eaten your dinner off the floor. A wonderful experience. Recommended.

5
Date of experience: Jul 17, 2023
Youss5340
Credit where credits due!

From start to finish all the workers involved from LDG were top notch! I would recommend them to anyone thinking of an extension! All the trades followed on seamlessly and the job was done to a very high standard! THANKS FOR A WONDERFUL JOB!

5
Date of experience: Jul 11, 2023
LW72
Excellent installation of supalite tiled roof on conservatory

LDG installed a supalite tiled roof on my conservatory, completed July 2023. The customer service was oustanding from start to finish, the salesman Owen was honest and not overly pushy, and the installation team were extremely helpful on the occasions I called up with queries. They were also very accommodating when I requested minor changes to the plan, and kept me updated on when things would happen.The installers themselves were friendly and polite, I was impressed with how fast they got the job done, and they did a thorough job cleaning up after themselves.I wanted to see how the roof fared through the winter weather as well as the summer months before posting a review, and I'm pleased to say it has lived up to my expectations and I'm still really happy with it 10 months after installation. The conservatory is now significantly less hot in summer and less cold in winter, so is a usable room all year round. Thank you LDG!

5
Date of experience: Jul 10, 2023
Randolph
The quality of the workmanship was…

The quality of the workmanship was superb carried out by Rory and Mark. Company communication needs improving.

4
Date of experience: Jul 07, 2023
Elon
Great service from start to finish

Great service from start to finish , really happy with my new windows and doors

5
Date of experience: Jun 23, 2023
Tyler B.
Brilliant service thank you

5
Date of experience: Jun 07, 2023

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Business Details

  • Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago.

    Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers.

    With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.See more

  • email ldgsales@lancashiredoubleglazing.co.uk
  • call 0800146995
  • language https://www.lancashiredoubleglazing.co.uk

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