Review Time
Purchased an Odeon PM Noir on February 6th and received the bag on March 4th. The bag I received was of poor quality (odd lines in the pattern), so I contacted the seller for an exchange or refund as per their return policy. It is now May 2nd and I am still waiting for the refund that was promised to me on March 14th. Terrible customer service as they are not responding to my messages on WhatsApp. Do not pay for your purchase via PayPal without them sending your an invoice or you cannot ask for a refund from PayPal.
I had ordered a travel size Birkin bag 55cm. and received a female Birkin purse. This would have been quite impressive if I was a Female or a Drag queen. I just don't understand where the confusion came in. Everything about this order was specific and clear. If you cannot properly deliver on the exact Item ordered then just say so. I have cancel and disputed this payment with American Express, who will deal with you people accordingly, Will begin the process of sending the purse back.
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