lightrx.com

2.8
2.8 Based on 181 reviews

Whether you want to drop a dress size, melt fat, target cellulite, tighten skin or turn back the hands of time, or say goodbye to unwanted hair, our team will customize a plan using the latest medical devices to help achieve your goals....

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Average Rating

2.8

/
5

181 Reviews

5 Star
38%
4 Star
3%
3 Star
3%
2 Star
9%
1 Star
46%

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Review Time

Ivy Ross
Carrie and all the ladies are…

Carrie and all the ladies are wonderful. The facility is clean and well maintained. I'm always warmly greeted by everyone. They are very helpful and courteous when I have to call because I'm unable to remember my appointment.

5
Date of experience: Jun 18, 2021
Clark
Worst Experience Ever

My experience was that worst ever. I contacted the number that was listed to inform them that I was running a few minutes late (13 minutes), and the corporate office said it was fine. Just to let them know if I was any later. I arrived at the exact time stated. Stood in a line with others waiting, to be told that I was 44 minutes late, and to take a seat, that they are totally booked and that they had no idea when I would be seen. I sat down for over 45 minutes to an hour. Asked when I might be seen, and was told they had no idea. They were others whose appointment was before me who had not been seen. I felt so humiliated that I just got up and left. No one ever followed up with me during my wait to say we are behind, but we will get to you shortly. This is the worst type of customer service that I’ve ever experienced. No one should have to deal with that. On top of that, it was the manager who was so rude. I will never return, as I have never received an apology or the follow-up call I was told I would receive. Nor did they offer any of my money back.

1
Date of experience: Jun 18, 2021
DC43
I am impressed!

I am very impressed by the pain free, non invasive service. I have went down 2 inches so far. ♡

5
Date of experience: Jun 18, 2021
Dutton Ross
I was skeptical at first

I was skeptical at first, but after doing treat to complete I lost 22 pounds, mostly in my abdominal area where I was being treated. The staff are extremely helpful and personable. I enjoyed my treatment for sure.

5
Date of experience: Jun 18, 2021
Charlyne Anderson
Totolly unsatisfied

First I would like to say that my service was great. But my procedure was horrible I was told that by the end of my treatment I would have a flat tummy but that's not what I got I do believe that dome of my muscles were tightened but not enough to receive a flat tummy so to me this was a Huge waste of money so much so that I would like my money back. This is my review I hope this helps

1
Date of experience: Jun 18, 2021
Isla Coleman
Horrible costomer service

Horrible costomer service. They will constantly cancel you but if you show up 5 min late they will still cancel you after they completely canceled. You i finally just stopped going mid treatments cuz these treatments r time sensitive and will not work skipping weeks in between. Nikki is horrible. Shes the worst one. But they all lie and have some bs excuse for everything. Pretty sad business there running.

1
Date of experience: Jun 18, 2021
babazooka8614
All this money and i have not

All this money and i have notLost any inches in fact this made me gain and did something to my lymphatic system

1
Date of experience: Jun 18, 2021
CrazyPowa59
This is my THIRD email to Light Rx

This is my THIRD email to Light Rx . NO RESPONSE yet !!! Why is this ? So I am now convinced that this company has scammed me . The staff is trained to talk the talk !! And SELL you “treatment” ..with our even proper evaluation or assessment! So dissatisfied and disappointed in how light Rx is not taking me seriously. What does it take for someone to reply to me . So quick to take my money for treatment it has no time of day for me after that !!

1
Date of experience: Jun 18, 2021
Taylor Anderson
Friendly

Friendly, caring staff. Very professional

4
Date of experience: Jun 18, 2021
Gage Ross
The staff are very compassionate

The staff are very compassionate, and they all work well together. I have really enjoyed my experience at the facility and I look forward to having more treatments in my future.

5
Date of experience: Jun 18, 2021

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Business Details

  • Whether you want to drop a dress size, melt fat, target cellulite, tighten skin or turn back the hands of time, or say goodbye to unwanted hair, our team will customize a plan using the latest medical devices to help achieve your goals.

  • language https://lightrx.com

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