Review Time
I ordered a Mo Salah back pack for Christmas for my Grandson and it arrived faulty. So I took photos and filled in return info. They asked for lots of info which I duly sent then was told to give a day when the could collect did all that, then nothing so I got in touch and said nothing happened!!! Asked for all the same info in photos etc.... Don't waste your time ordering online. Rubbish company with terrible customer service. If you must buy off them go to an lfc shop where you can inspect the goods. Very poor service!!!
Order not arrived. Have contacted customer service on countless occasions & not received a reply. Never know such a sham of a company. I feel sick with the amount of money i have spent on my goods to not be delivered 2 weeks after ordering with no support from customer service,
Paid out 600€ for two hospitality tickets in Brodies lounge - terrible food - everything smacks of cheapness. Went for the complimentary drink at HT, son went over to get a tiny soda was told he could not have one without the token. I bought him one at the bar £4.60 - Liverpool FC has been taken over by a money grabbing mafia.
Website is so confusing you have to be a computer pro to navigate .As a member I think I’ve had enough and will not be renewing.Genuine fans have NO chance of purchasing tickets .There are plenty of tickets available to buy for twice the face value on websites such as Livefootball tickets.com etc .Touts sell them openly on social media for hundreds of pounds but the club says no tickets available for you to purchase when you try to buy .The whole process is absolutely ridiculous and the club do not care about genuine fans .
Liverpool FC Members Account/WebsiteHaving navigated this MAZE of a website which is more interested in selling merchandise rather than being an easy to use portal for paid up members, it is impossible to find the option to 'Forward' or 'Transfer' my ticket.This has been a problem for years and the management are clearly not interested in LISTENING or IMPROVING.
This site is not fit for purpose they think because they are a massive company they can treat people with contempt we have been trying to return a kids shirt for 2 weeks and all they do is make it difficult for us on every inquiry do not use LFC on line merchandise because if u have a problem they are not interested STAY WELL AWAY
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