Review Time
Bought driving experience for my family at Christmas, all the codes were wrong and some of the offers don't exist...so have to upgrade, when you go to book none of the advertised racing car available. Customer service is a WhatsApp that doesn't reply ....I asked for a refund haven't got one !
Still trying to get my £9.00 back from this terrible company . My advise is steer clear of them . They con you into paying for an item then send you a voucher . Unless you know how to do this they will tell you the voucher has expired and you lose your order . These need to be stopped now! Be interesting to see a reply form these Charlton's !
I am extremely disappointed with LivingSocial's customer service. I followed all required steps for a refund, including notifying the company well in advance. Despite this, LivingSocial failed to take any action until I sent a follow-up email.Upon contacting customer service, I was told by Scott Welby that they would not process a refund because they had charged a non-arrival fee. This happened even though the delay and lack of communication were entirely their fault. I provided all necessary information on time, but LivingSocial failed to act, leading to this unjust charge.Even after pointing out their error and requesting a prompt resolution, LivingSocial has refused to issue a refund. This level of service is unacceptable, and their unwillingness to rectify their mistakes shows a complete lack of customer care.I strongly advise potential customers to reconsider using LivingSocial. Their failure to manage refunds appropriately and their poor communication reflect poorly on their business. I will be seeking a refund through my bank and will not be using their services again.
Cannot contact this company by phone as both numbers given inc. two email addresses are not valid. Amalgamated with Wowcher and now they are pestering with two or three marketing/selling emails a day. Would advise not to deal with them.
Living Social is a SCAM!! I paid for a voucher but the company doesn’t deliver to my address. I have now spent 2.5 hours sending emails and trying to ring Living Social. All emails bounce back. Their ‘help’ page doesn’t work (goes to broken link), refunds form doesn’t exist, phone line has been down since Covid, no way to contact anybody. I can’t get a refund which is breaking trading law. This company is a scam. Do not use them!!
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