lolascupcakes.co.uk

4.7
4.7 Based on 1.2K reviews

...

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Average Rating

4.7

/
5

1.2K Reviews

5 Star
87%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
3%

Filtered Reviews

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Review Time

Kate Holian
The cakes were ordered as a thank you…

The cakes were ordered as a thank you to someone and they were delighted with them. Prompt delivery, as specified and good communication throughout - excellent service!

5
Date of experience: Sep 10, 2025
Mrs Alpita Soni
Extremely delicious

Extremely delicious, soft and moist

5
Date of experience: Sep 10, 2025
Claire Robinson
Delicious cake

Great service, delicious cake , Looked great and tasted lovely

5
Date of experience: Sep 10, 2025
Annika Lindberg
Great cake and fantastic service

Great cake and fantastic service. Always timely in preparation

5
Date of experience: Sep 10, 2025
tabitha twitchit
From ordering to picking up to eating

From ordering to picking up to eating. Seamless and delicious all in one. You can never go wrong with a Lola’s Bakery birthday cake and cupcakes. I bought them for family who had never tried Lola’s and they were impressed. Thank you.

5
Date of experience: Sep 10, 2025
Cake was delicious

Asked for the top of the cake to be just flat and not original design with grass like design and instructions were followed.The cake was also delicious and everyone enjoyed it.

5
Date of experience: Sep 10, 2025
Lena marble
Ruined a special day for us

Ordered a birthday cake from @LolasCupcakesUK for my daughter’s special day 💔.Waited ALL day, no updates, no cake. Only after chasing was I told there was a “delivery issue” with DPDThis wasn’t just any cake it was for my rainbow baby 🌈🎂. Family & friends were waiting to celebrate, and the day was ruined.Refund + late replacement doesn’t undo the stress, upset & disappointment. Communication was non-existent had I known earlier, I could’ve made other plans.Absolutely shocking service from both Lola’s and DPD. Families deserve better.If their idea of resolving the issue is just refunding me or sending a replacement, without any proper compensation for the distress, then they should be ashamed of themselves as a big company. Ruined an entire day for us and made us cancel plans !

1
Date of experience: Sep 09, 2025
Jennifer Wohle
Great service and taste!

Great customer service and delivery experience. Cake was delicious and a success ! Would recommend and order from them again.

5
Date of experience: Sep 08, 2025
customer
Excellent service

Excellent service, very easy to order the cake online. Prompt deliveryRed velvet cake was yummy, although the icing was a little too sweet.

5
Date of experience: Sep 08, 2025
RW fan
Mermaid cake was a hit!!

Fantastic service, amazing cake, delivered without a blemish! It was a beautiful centrepiece at my daughter's birthday. I'm already thinking about the next cake I want to order.

5
Date of experience: Sep 08, 2025

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