lumi-app.co

3.4
3.4 Based on 182 reviews

LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-ex...

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Average Rating

3.4

/
5

182 Reviews

5 Star
52%
4 Star
10%
3 Star
1%
2 Star
3%
1 Star
34%

Filtered Reviews

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Review Time

Margaret Harrington

5
Date of experience: Mar 13, 2026
Margaret
I love the questions but I need to dig…

I love the questions but I need to dig deeper.

5
Date of experience: Mar 13, 2026
Barbara Gough
Caveat Emptor! Buyer beware. I did not find LUMI to be especially helpful. Clothing descriptions ar

Caveat Emptor! Buyer beware. I did not find LUMI to be especially helpful. Clothing descriptions are deceptively broad and vague. LUMI rolled my subscription into an annual subscription to which I did not agree. I cancelled less than an hour after they charged me for the new one-year subscription. They still charged me. When I requested a refund, they refused. Their manner of dealing with such requests is cold and calculated citing their policies, which are clearly defined to protect their bottom line and not provide human consideration. So if you want a fashion forward service, this is not it. Find another. If you want to deal with a company that has common decency and humane flexibility, LUMI is NOT that company. Find another.

1
Date of experience: Mar 12, 2026
Yvonne Craddock
Be very careful when dealing with this firm

I wouldn’t give them any stars if it were possible. I paid the basic fee of 6.99 and they took another 29.95 from my account without my consent. I emailed them the same day and they cancelled the account but won’t pay the larger payment back, they said that I can use it towards buying something as if!

1
Date of experience: Mar 12, 2026
Barbara Gough
Caveat Emptor

Caveat Emptor! Buyer beware. I did not find LUMI to be especially helpful. Clothing descriptions are deceptively broad and vague. LUMI rolled my subscription into an annual subscription to which I did not agree. I cancelled less than an hour after they charged me for the new one-year subscription. They still charged me. When I requested a refund, they refused. Their manner of dealing with such requests is cold and calculated citing their policies, which are clearly defined to protect their bottom line and not provide human consideration. So if you want a fashion forward service, this is not it. Find another. If you want to deal with a company that has common decency and humane flexibility, LUMI is NOT that company. Find another.

1
Date of experience: Mar 12, 2026
Rebecca
I have not had a good experience with…

I have not had a good experience with this company. I would suggest buyer beware. There are no refunds. I only used the service for two months and realized it was not for me. I then forgot all about this company until money was withdrawn from my account. There was no reminder or contact with me prior to the charge. I reached out and was told flatly there are no refunds.

1
Date of experience: Mar 09, 2026
Esmari
So far so good !

So far so good !

5
Date of experience: Mar 04, 2026
Lil
LUMI has helped me purchase smarter and…

LUMI has helped me purchase smarter and style clothes I already own.

5
Date of experience: Mar 04, 2026
Amy
Helpful and educational

Helpful and educational

5
Date of experience: Mar 01, 2026
Lucie Litchfield
LUMI is amazing and great value.

LUMI is amazing. I have never sought advice on styling my wardrobe but I am so glad I purchased this app. I have visited a number of websites because of clothing suggestions and it’s in line with my budget. I am super impressed.

5
Date of experience: Mar 01, 2026

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Business Details

  • LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-expression, which is often reflected in authentic Lumi reviews from real users.

    Powered by AI and supported by expert fashion insight, LUMI provides tailored outfit recommendations and style inspiration that evolve over time. Many Lumi reviews highlight how the recommendations feel personal and aligned with real wardrobes and everyday life. The platform supports users as they explore, refine, or rethink their wardrobe in a way that feels personal and authentic.

    LUMI is built around values of authenticity, inclusivity, and real life style, celebrating individuality and encouraging fashion choices that reflect who you are.See more

  • email customer.care@lumi-app.co
  • language https://lumi-app.co

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