Review Time
Absolutely shocking, I didn’t know I was signing up to a subscription. Realised when I was on my maternity leave that a load of money was going missing from my account. I then realised I had paid over £400 to this service which I hadn’t used. I reached out to customer service and they were only able to give me one refunded payment back. Despite not even being able to delivery to the UK so my balance is completely useless plus you can’t use your full balance on a transaction it can only go partially towards a purchase. Absolute scam do not get! Really unhappy So I reached out to customer service again and still the same response. No refund. No IK shipping. Absolutely useless!
The stylist was very good at listening and creating a look just for me. I'm a plus size person and often have difficulty finding items in my size. She gave me links to new stores which carry my size that I never knew of. Very informative!
This is a complete scam, I signed up with the introductory offer, realized there was really no benefit and canceled, now I get charged 200 for a service that is non-existent? When I called customer service and asked where they are located, they claimed they can't share that information. Any company that is legitimate should have no problem saying where their HQ is located.
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LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-expression, which is often reflected in authentic Lumi reviews from real users.
Powered by AI and supported by expert fashion insight, LUMI provides tailored outfit recommendations and style inspiration that evolve over time. Many Lumi reviews highlight how the recommendations feel personal and aligned with real wardrobes and everyday life. The platform supports users as they explore, refine, or rethink their wardrobe in a way that feels personal and authentic.
LUMI is built around values of authenticity, inclusivity, and real life style, celebrating individuality and encouraging fashion choices that reflect who you are.See more
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