Name: luxair.lu
Telephone: 000000000
Rating: 1.9

stefano gagliasso Guest

I would put 0. Monday 02 February 2026. Flight LG6992 Milan Malpensa - Luxembourg. Cancelled. Not o

I would put 0.
Monday 02 February 2026.
Flight LG6992 Milan Malpensa - Luxembourg.
Cancelled.

Not only constant delays on Friday evening flight to Milan, now we start also with Monday morning flight to Luxembourg.

Date of experience: Feb 02, 2026

stefano gagliasso Guest

1 month ago

I would put 0.

I would put 0.Monday 02 February 2026.Flight LG6992 Milan Malpensa - Luxembourg.Cancelled.Not only constant delays on Friday evening flight to Milan, now we start also with Monday morning flight to Luxembourg.

Date of experience: Feb 02, 2026

Luc Guest

3 months ago

Bad manners

On the 19th of November at 10.59 I was contacting the Luxair Call Center number +352 24561. I spoke to an unidentified service person (male) to change a booking. I got a negative reply because of fare restrictions - which was ok. But when I started asking for more alternatives the delegate murmured something unintelligible then HUNG UP !! Is this the way Luxair treats customers???

Date of experience: Nov 19, 2025

Dario Revelant Guest

3 months ago

Too expensive

Too expensive, too often late

Date of experience: Nov 06, 2025

SB Guest

3 months ago

Nice airline but never on time!

Nice airline but never on time!It’s sad I’m planning my business trips anticipating they will be late!!And obviously inform about the delay always last minute.

Date of experience: Nov 05, 2025

METTE GARBY Guest

4 months ago

Always delayed or cancelled

Always delayed or cancelled - so was our 4 out of five flights the last year. Travelling for a funeral. Travelling with young grandchildren. And so on. Sad there is not really an alternative.

Date of experience: Oct 13, 2025

Alex Legrand Guest

5 months ago

Plane cancelled and very cheap solution…

Plane cancelled and very cheap solution found to take care of the passengers.

Date of experience: Sep 28, 2025

nicolescu monica Guest

5 months ago

Not pet FRENDLY!!!!!

For those ho want to travel with pets I DO NOT RECOMAND!!!! this Airlines is an animal cruelty !!!! You are not alowed at any time to open the bag for you dog cats etc it's not alowed to put him outside !!! I check for my dog and say for the Airlines members that i need to open a litlle bit so her nose can breath they didnt alowed THIS EVEN THEY THREATED ME BY CALLING THE CAPTAIN IF I DO NOT CLOSE ENTERLY THE BAG my dog beacouse of the stress wos starting to bite the bag and scream the last 20 minutes of flight i wos thinking that my dog is more relaxed cause she didnt do any noise of mouvement when we landed and rushed outside of the plane and open the bag to check on her on my DOG WOS LETARGIG BREATHING VERY SLOW IT WOS NECESARY TO PUT WATER ON HER FACE AND NOSE TO WAKE HER UP in that day my dog wos not good at all !! Now my baby is alwright ! This AIRLINE IT'S NOT PET FRENDLY AT ALL !!!! NOT TO MENTION THAT MY TICKET COST 160 EURO AND TO BRING MY DOG 100EURO AND SHE WOS TREATING LIKE THAT !!! HORRIBLE AIRLINE WITH VERY RUDE STAFF!!!

Date of experience: Sep 26, 2025

Fredrik Forsström Guest

5 months ago

Worst team ever

Worst team ever. Always delayed

Date of experience: Sep 25, 2025

Lodewijk Guest

5 months ago

Very happy with the service

Very happy with the service. Flew to Faro. Staff friendly at check in. Bought me to dedicated room for disabled people. Security was quick and onboard staff was friendly. Very efficient. The, free, onboard food was not the best. but what can you expect with a few hundred euro flight? Also for free food, not bad. Just I would make something better.