luxreaders.co.uk

4.4
4.4 Based on 660 reviews

Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in qu...

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Average Rating

4.4

/
5

660 Reviews

5 Star
78%
4 Star
6%
3 Star
3%
2 Star
3%
1 Star
10%

Filtered Reviews

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Review Time

linda
very poor quality product

very poor quality product, lens came out the same day i recieved the order . i tried to return but couldnt return it. they promise you guaranteed return but once you try to return it, they stop responding. you can only talk to AI chatbot, no real human.

1
Date of experience: Sep 10, 2025
Bought 3 pairs which arrived very…

Bought 3 pairs which arrived very quickly. Very happy with each one. They look smart and modern and very light to wear. Highly recommended.

5
Date of experience: Sep 09, 2025
Mr H Singh
Great purchase

Great purchase, great product and stylish too

5
Date of experience: Sep 01, 2025
Kate Crosfield
Very good service and lovely glasses.

Excellent communication throughout and the glasses arrived quickly and safely.

5
Date of experience: Aug 28, 2025
antony cockerill
Very stylish quality product

Very stylish quality product. Bargain at the price of three for under 60 pounds delivered. Very happy.

5
Date of experience: Aug 27, 2025
Mark Reilly
Was skeptical buying them as a back up…

Was skeptical buying them as a back up pair given the price and have been genuinely impressed!So much so that they have replaced my £300 glasses as my preferred choice to wear day to day!

5
Date of experience: Aug 26, 2025
Debi
Excellent glasses

Excellent glasses. Robust, lightweight, attractive designs that feel strong but flexible to handle. Love them. Highly recommend.

5
Date of experience: Aug 19, 2025
Mark Hood
Bought three pairs, two broken within weeks.

Bought three pairs. Two of these have broken within a few weeks (arms have become detached). Emailed customer service, no reply! Won't be purchasing again.

1
Date of experience: Aug 16, 2025
John Brooke
Great at accepting orders and taking money. Beyond that nothing!

Placed order and paid for 3 for 2 on 10/08/2025. Received acknowledgement same day on 10/08/2025 and then that order had been shipped from Denmark to UK via PostNord/Royal Mail. According to Royal Mail tracking order arrived Heathrow on 14/10/2025. Since then no delivery and no change in Royal Mail tracking. So that’s 0/5 for Royal Mail. Regarding Luxreaders I can’t say anything about the product, I’ve never seen it! I’ve been in regular contact with Luxreaders for last 4 weeks or so asking for my money back. I have corresponded with someone or something called: Aleksander. Aleksander claims to be human but I believe it to be a machine which responds with the same message and in spite of claiming otherwise nothing happens. It talks about company policies which are not provided on any website or made known before an order is accepted and payment taken. For their post order acceptance behaviour and performance I give Luxreaders 0/5. If either or both the order and my payment ever arrives with me I will provide a rating for the product but that will not change any of the above.

1
Date of experience: Aug 10, 2025
Paul Smith
I am a regular customer of Luxreaders

I am a regular customer of Luxreaders. I have always had great experience with their products and as they are so reasonably priced I have been brave enough to give different styles a try. They deliver to the UK in a few days and I am so happy to use them.

5
Date of experience: Aug 10, 2025

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Business Details

  • Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable.

    We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that!

    We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29See more

  • email hi@luxreaders.co.uk
  • language https://luxreaders.co.uk

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