Review Time
Items have an extremely long lead time to the UK. Ordered 4 days ago and tracking shows that Royal mail did not receive them yet. Website or order confirmation doesn't have any contact details beyond a dead end chat system that is not monitored. Not sure why these retailers are not transparent about long lead time to markets outside home country. Maybe opting for 2nd class post to cut costs, free shipping is a month in transit.
Great specs with decent lenses for readers - something they don’t advertise but makes the difference for me as I’m always cleaning my old readers and these are far more robust. Good value with 3 for £59 and you can return them if they don’t work out for you - will see how that plays out as I’ve just sent one pair back!! Good responsiveness from service team and free postage on returns which again is great. Overall very happy so far and will definitely revisit when the need arises.
Worst customer service experience ever. I'd strongly urge avoiding this company at all costs. Glasses ordered 10th August. 1st October still no glasses and no ability to trace the order. They've got my money, I haven't got my order and I don't believe I ever will. And they've done nothing at all to resolve this. The only way to communicate with this company is via the world's worst chatbot. Incomparably terrible.
I have bought several pairs of glasses and find them decent and reasonably priced.The last time I ordered I got 3 pairs. Within 2 months the arm fell off one pair. I didn't do anything about it but when an arm fell off the second pair I contacted the company and they asked for photos.I have chased twice and have had no response other than this is being looked into.Very poor customer service.
The glasses took a little while to get to me in the UK but I have to say, the wait was so worth it. As a software developer who spends their whole day looking at computer screens, I love having the blue light filters to save me from eye fatigue. On top of their practicality, thanks to being able to use the webcam try on feature, I was able to pick the pair that best suited me and I love how they look on me. I'm so happy I decided to buy them.
Fast delivery and excellent quality – great value for money. The glasses really help reduce eye strain and improve my vision. The 3 for £59 deal is amazing. These are my first proper reading glasses and I’m very happy with my purchase!
Disappointing , I have ordered before a number of times and been very happy. Not sure what has happened but despite a number of messages to them and promises of your glasses are on the way! Nothing. Eventually they conceded that the glasses were ‘lost’ but I am still waiting for a refund despite, again, numerous messages. Not sure what has happened with the company but this is poor service.
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Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable.
We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that!
We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29See more
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