Review Time
Don’t do it, they are truly a scam! Place an order December 6 no tracking information still! Reached out to them and a computer respond!! Don’t spend your money with these ppl! Order number 1736536 Update: automatic message wrote back with fake tracking number! The information they gave me is fake!! Call your bank and report fraud!!!
Ordered a retro games console and controllers after seeing an advert.Payment taken, no despatch, no response from customer services (either through the form on their website or from emailing direct).No idea where my order is or if it has been despatched but I do know that they have my money.EDIT IN RESPONSE : After almost 2 weeks of nothing, my order moved to posting within an hour or so of posting this review and receiving a reply.Please do not respond with silly stock replies about the weather or customs - These don't apply if you haven't even sent the item yet, they certainly do not prevent you from responding to emails or contact on your web form. It is very strange that you do not respond to direct contact at all but are suddenly respond with impressive speed when you get a bad review on a platform like this.You clearly were able to work out what order this review relates to despite asking for further information - no doubt to try and play the review system.I will update this review on receipt of the item.
I had a fantastic experience shopping with Alessntials. The website is easy to navigate, the product selection is great, and everything I ordered arrived exactly as described. Customer service was friendly and responsive, which made the whole process even better. I’m really impressed with the quality and will definitely be ordering again. Highly recommend!
Do your research. If it seems too good to be true.... It usually is. I have run this website through three different scam detecting websites and...The identity of the owner of the website is hidden on WHOIS. The Tranco rank (how much traffic) is rather lowAn iframe has been detected within the websiteThe registrar of this website is popular amongst scammersThe main site has a lower ranking
I’ve emailed many times to get the tracking number and just keep getting same auto reply, gutted as these were main gifts and now I don’t know if I’ll get in time for Christmas and can’t afford any other gifts. My order number is 1456803 if someone in this company can please help me 🥺
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