m.alessntials.com

1.4
1.4 Based on 41 reviews

Our journey started small - carefully selecting a few essential smart devices that delivered real value without the luxury price tag. We worked directly with manufacturers, cutting out unnecessary markups and focusing on what truly matters: functionality,...

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Average Rating

1.4

/
5

41 Reviews

5 Star
9%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
82%

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BOUM_2634
Still waiting for my console

I ordered my console in mid-November and have yet to receive it. It's now December 19th, and I am very concerned. I worked hard to buy this gift for my grandsons. I kindly ask for either a refund or for the console to be sent soon. If it cannot arrive before Christmas, please just refund my money. Thank you.

1
Date of experience: Dec 19, 2025
Mabel Fisher
Order issues with no communication

I placed an order on November 10th, 2025, and have not heard anything since. This was meant to be a Christmas gift for my husband. The phone line is unhelpful, leading to a loop without answers. I am ready to initiate a chargeback if I do not receive a reply within the next 12 hours.

1
Date of experience: Dec 18, 2025
Gavin Turner
Lack of communication and tracking

I ordered lights that were heavily advertised on social media, and I thought the site was trustworthy. Unfortunately, I never received an order confirmation or tracking details. My replies to customer service resulted in the same automated response repeatedly. After attempting to cancel my order, I received yet another auto reply with the same information. It's been four weeks; I urge others not to buy from this seller, especially during the holiday season.

1
Date of experience: Dec 18, 2025
Krista Taylor
Scam alert

I placed an order on March 12, 2025, and have received no details. My order remains unfulfilled, there is no tracking, and I cannot reach anyone for assistance. This feels like a scam.

1
Date of experience: Dec 17, 2025
Winnifred Sanders
Satisfactory experience

It took a few days, but I eventually received the product. The dust mite removal device works well and is effective for my needs.

5
Date of experience: Dec 16, 2025
Jonny Howard
Lack of order information

I am not receiving any valid updates regarding my order placed on December 10th. The shipping was supposed to take 7-10 days, but I have no tracking number and no response from customer service. My order number is noted.

1
Date of experience: Dec 16, 2025
Game console order issues

I ordered a game console through a social media platform and paid $68 via a financing service, but I never received any order confirmation. There was no information about when I would receive the product, and the seller's website seems to be down. Where is my game, and when will I get it? If I don't hear back soon, I will be forced to contact the better business bureau and the attorney general.

1
Date of experience: Dec 16, 2025
Andrew Holgate
This site is a SCAM took my money and…

This site is a SCAM took my money and nothing received from them - no reply to email or phone - you have been warned

1
Date of experience: Dec 15, 2025
Sophia Wadsworth
Made an order early December 2025

Made an order early December 2025. Never arrived. Order number untraceable from my end. Have receipt. Have sent numerous emails with all information they asked for. Just get the same automated response. No Xmas presents for my sons this year. Scammer alert!!

1
Date of experience: Dec 15, 2025
Nora Bush
Ordered a gaming system for my son for…

Ordered a gaming system for my son for Christmas. It was paid for on 12/14. The order number is 2234171 for $59.99. When I check tracking through their order tracking system it says there is no information on the order or the number is wrong. Although it has been only 5 days, the lack of information on the order has me worried.After reading the other reviews, I fear I have been scammed too. I should have known that the lack of delivery information at check out was a red flag.

1
Date of experience: Dec 14, 2025

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Business Details

  • Our journey started small - carefully selecting a few essential smart devices that delivered real value without the luxury price tag. We worked directly with manufacturers, cutting out unnecessary markups and focusing on what truly matters: functionality, reliability, and affordability.

  • email customer@alessntials.com
  • call +18622466446
  • language https://m.alessntials.com

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