mail.google.com

1.6
1.6 Based on 201 reviews

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Average Rating

1.6

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5

201 Reviews

5 Star
11%
4 Star
1%
3 Star
2%
2 Star
6%
1 Star
79%

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Tod Brown
Locked out of my Gmail account despite…

Locked out of my Gmail account despite providing the right password and using the same device I always use, simply for refusing to add my phone number as verification (how can they use this for verification when I never gave them a phone number in the past?!). This also locks me out of using other online platforms for which I used this account, which is hideous. This is not what I agreed to when I got the Gmail account. And as I can't get in, I can't change my email address for the other services for which I used this Gmail address (as they require you to confirm the change using access to your "old" email address). There's no reason why Google needs my phone number. This problem happened after clearing my browser cache/history. I will be transitioning away from any and all Google services as much as possible, which is a shame as I have over 15 years of good experiences with them.

1
Date of experience: Jan 27, 2025
Stevie Cooper
Cannot use my hotmail google account…

Cannot use my hotmail google account anymore after 40 years, because I created a new extra e-mail address via gmail, I thought seperately. But NO! It completely took my hotmail account over. It is insane! Cannot turn it back......

1
Date of experience: Jan 25, 2025
Caroline Anderson
I've been using Gmail for quite a…

I've been using Gmail for quite a while, it comes with my phone so I use it, I'm tired of all the spam and ads that comes with it, I've told Gmail numerous times about a Temu ad I keep getting, and I've blocked the ad numerous times but I still keep getting the same as for Temu over and over again, so it doesn't do any good to try and block the ads because you get them anyway, and the spam is ridiculous, Gmail should be up on all this stuff, they should cut down on the ads for one thing and watch to see who's sending emails to me, I've gotten scam emails before on Gmail but they don't seem to do anything about it, that's just my opinion.

1
Date of experience: Jan 24, 2025
Mrflo0998
Gmail is only site that allows spam to…

Gmail is only site that allows spam to come though to emails considering I have another email though Microsoft and I get NO SPAM at all gmail got no consideration for anyone safety

1
Date of experience: Jan 12, 2025
Colette Carter
My mum cannot access her own account even though I'm not a hacker

I'm try to help my mum account access her own google account, when I try to help her it always says "Couldn't sign you in" then says "You didn’t provide enough info for Google to be sure that this account is really yours. Google asks for this info to keep your account secure."If possible, try again and use a device on which you’ve signed in before.If your account is managed with Family Link, we‘ve sent an email to your parent to change your password.More tips to recover your account. This keeps happening all the time.Nothing is changing like the same thing all the time why can't I even have the opportunities to recover account? Then when I try to found my mum account it says " account can't be found" This keeps happen again all the time.Is my mum's account deleted because it is nearly impossible to access her account and it doesn't even make sense why the same thing keeps happening with no process? When I ask Google workers for help they say "There is nothing we can do, you have to keep trying"How can it be impossible to access your own account, this is absolute madness.

1
Date of experience: Jan 12, 2025
luna01020409
Overwhelming positive review for Gmail

That's literally the best and "THE ONLY" mailing site on earth, seriously, there are no any alternatives for Gmail here.I saw a different mail site, but... It ended up me changing that mail to Gmail.Gmail is the most convenient mailing site ever, UNDERRATED on Trustpilot.

5
Date of experience: Jan 12, 2025
Chris Johnson
If something happens to your email and…

If something happens to your email and you lose your phone number, and the recovery email option is selected, why not use it while the system remains stuck and sends the code to the lost phone number or Google Authentication app?It's unbelievable, right? So for that, I'm out and giving you this bad rating.

1
Date of experience: Jan 11, 2025
Deborah
I feel as if the platform has a lot of…

I feel as if the platform has a lot of bugs and is too heavy for mobile internet

1
Date of experience: Jan 10, 2025
xXLukkasXx
Gmail has turned into a nightmare

Gmail has turned into a nightmare. Everything you send goes to spam now because if insane spam filters. Even emails with in my own organization with the same domain go directly to spam. This is a disgrace. My team doesn't get any of my emails unless they check spam and now my clients don't receive my emails. I'm in the process of switching to outlook.

1
Date of experience: Jan 09, 2025
Hope Parker
It is impossible to restore an account…

It is impossible to restore an account without Google Authentication, even if you have a phone number from your email. Also, if there is a backup email, then you cannot send an account recovery code to it and remove Google authentication at the moment - immediately. Only if you do a password recovery. But the link to password recovery will come only after 72 hours.

3
Date of experience: Jan 04, 2025

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