Review Time
A total scam, I ordered a knit and a denim shirt. What I received was a polyester outfit. They go by another store name, Maison Lea & Lou. They say they have been in business since 2014. I followed the trail and the company is a one man show from the Netherlands just opened up 2025. No phone, or address. They did not charge GST. Another reason it’s a scam.
Delivery was fairly quick (order placed January 21, 2026 & received February 4th. I like the look & fit of the coat. Quite flattering. But the zipper is virtually impossible to get zipped up. Metal teeth stick. Had to have husband zip it up for me. Used lubricant & it's a bit easier but still not ideal.
I was sent the wrong item and had to spend more than two weeks trying to resolve the refund. It also took over a month of numerous emails to address this issue. This service, if it can even be called that, is terrible. AVOID purchasing from them.
Like several others, I received a sweater that is nothing like what was advertised. It's uncomfortable, made of 100% polyester, and appears cheap and poorly made. It looks like it cost mere cents to produce and resembles a rag. There's no size label, and the fabric is far from soft. I considered giving it away, but doubt anyone would want it. The neck opening is tiny and the material is quite unpleasant. I received the same email mentioned by another reviewer regarding delays: my order has been postponed multiple times, and as compensation, they offered me a 10% discount on my next purchase. Each email stated my order would arrive in 3 days, yet after 3 weeks, I inquired for clarification. I was told this was unfortunate and that the delay was still within standard delivery times! This made me question their credibility since the previous emails promised a 3-day delivery. It's unfortunate that this company profits from misleading advertising and sends subpar products without a genuine return policy. It seems they intentionally delay deliveries to prevent returns within the allowed timeframe. I've lost $70 and learned a hard lesson.
If I could give 0 stars, I would. My husband thought he was buying me a nice wool blend sweater for Christmas, but what I received was an unattractive pixelated 100% polyester sweater. I wouldn’t have paid $2.00 for this low-quality fast fashion item; my husband ended up spending $68.95. He feels terrible, and while it's not his fault, we've both learned to always check reviews and keep in mind the warning, “buyer beware.” Save your money.
I am extremely disappointed! I received a top, but it is definitely not a sweater, nor is it the one that was so attractively portrayed in the advertisement and on the platform. While it may have been described as a warm and stylish turtleneck sweater made from ultra-soft knitted fabric, that is far from the reality. What I received feels like a cheap imitation, made of 100% low-quality polyester that I wouldn't pay $10 for! I expect a full refund and at least an apology.
Highly disappointed with the order! It took a month to arrive and is not knitted as shown; it feels more like plastic. The neck hole is so tight that I struggled to wear it. Additionally, it's misleading to think it's from a local store when it ships from overseas. The support team is unresponsive, and the reviews seem fake. They only refund original-priced items, which means no refunds for sale items. This feels like a scam—definitely avoid this!
Unacceptable wait time for a poor product! It took a month to arrive, and it doesn't resemble the knit shown in the picture. The material feels like recycled plastic, and the neck opening is so tight I struggled to get it on. The sellers don't respond to emails, and the reviews on the site seem fake. They only refund items at original prices, and since everything is on sale, forget about refunds! This site feels like a scam—stay away!
Terrible product quality. A sweater arrived with a neck hole so small that I can't wear it. The material is cheap and synthetic. I accidentally ordered three and notified them quickly, but they only agreed to cancel one. I'm now stuck with two unusable sweaters. Avoid this company!
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