Review Time
The blind took over four weeks to arrive and then did not fit. After email correspondence it emerged that they have two contradictory instructions regarding how to measure and "exact size". Seemingly the exact size is not what it sounds like. Despite that the blind was not in fact the correct size for either interpretation of "Exact". After four weeks of "thought" I received an email accusing me of lying about the size of the blind received. In total the process has taken 2 months from order to refusal to rectify. Not great.
The blinds arrived around 10 days later then what is was promised when I purchased them. I did purchase the warranty for measure mistakes. The blinds arrived with the open/close rails too short. It’s been 2 weeks that I’ve been complaining about it and still the issue was not solved. Not happy at all!
Despite having insurance on the order, we were not offered a product replacement. Email responses were extremely slow. The order itself was heavily delayed because the item we chose turned out to be out of stock, even though there was no such information on the store’s website.Unfortunately, this seems to be a common issue with many online shops. They don’t respect the customer’s time — you spend hours choosing the right product, only to learn a week or two after placing the order that the item is actually unavailable.20.02.2026"MeasureSure CoverIf you’ve made an error whilst measuring, we’ll replace your blinds free of charge when MeasureSure Cover is purchased with your order." Thanks for your reply. I’d like to clarify that this is a MeasureSure case. We made an error when measuring the window recess depth, which means the blind doesn’t fit as intended.We purchased MeasureSure Cover with our order, so we would like to request a free replacement under MeasureSure based on the corrected measurements.
We needed new blinds in various rooms in our home. As we had never ordered from Make My Blinds before we just purchased them for our kitchen to begin with. When they arrived, the blinds were well packaged and great quality and fitted perfectly. Excellent. We then ordered six blinds for our conservatory and two for our bedroom. All wonderful and fitted exactly. So happy !
The service provided was exceptional, and the delivery was prompt. The team efficiently handled a minor discrepancy on my part without any complications. The blinds, once installed, present a remarkable aesthetic. Their ease of maintenance is directly correlated with their design. We are entirely satisfied with the outcome.
Absolutely LOVE my blinds. Fit perfectly and clearly well made. Worth paying a little more for this level of quality. So easy to fit with clear instructions. Will be buying more from this efficient company and would recommend them to everyone.
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MakeMyBlinds was founded with 3 primary objectives;
Making high quality, made to measure window blinds affordable to the average consumer.
Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget.
Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible.
We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish.
Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future.
We hope to make your blinds soon!
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