Review Time
This morning I traveled for 15 miles to shop at Makro in Poole, wearing the necessary PPE equipment and appropriately sanitized I was turned away at the door. I own a retail business and have a valid customer card. I think this is very short sighted in the current climate to be turning customers away, particularly at the time there were very few cars in the car park (around a dozen).I will now think twice before planning another trip to Makro.
Disappointed to see that children under 16 are not allowed in store. I visited the Croydon branch to be faced with very rude staff. Why haven’t we been notified of this in advance?Why are single parents being discriminated? Are you going to stop over 60’s too as they are more at risk! Absolute joke. Makro can stick their membership!
No children under 16 allowed in stores! Ridiculous discrimination from rude customer service staff who don't have enough knowledge of what they are talking about, trying to explain the rational without the understanding of the topic. What incompetent individual made that decision and what is the basis for the decision as it is in no government guidance nor is any other store in the country deciding the implement such idiotic measures.How are you supposed to visit the store if you have a toddler and no childcare due to the fact we can't visit other households due to local lockdown rules which rules out grandparents/family members, a toddler is not yet at school obviously and as a family of keyworkers my partner happens to be at work helping to care for the most vulnerable individuals at this difficult time meaning I have no choice but to bring my toddler shopping with me. The same applies to single parents.I returned my membership to the customer service staff in a safe way as I wouldn't want my toddler to infect them with Covid and won't be returning the store ever again. Costco were a lot more accommodating and had a much wider range of products.
Was refused entry as a carer. They said its government and company policy except it isn't! I rung another branch and wholesalers who both said it was ludicrous! Rayleigh branch discriminate the disabled and no social distance practicing at all from staff, their attitude is unprofessional too!
I can't believe this. It's a joke. No children under the age of 16 are allowed to go in. Yet they have people and staff in there without face masks but kids are allowed in supermarkets and other shops and to think I'm gonna leave my children at home when I come here I don't think so. Very poor from makro
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