marco-marino.com

1.3
1.3 Based on 117 reviews

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Average Rating

1.3

/
5

117 Reviews

5 Star
4%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
91%

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Nir Ben-Porat
CHINESE SCAM — AVOID

Ordered items advertised as linen for but received synthetic corduroy and cotton instead — completely different materials. Quality was poor and nothing like the website images.When I requested a refund, they initially offered only 10-20% or demanded I pay expensive return shipping to China. After threatening formal complaints and citing the UK Consumer Rights Act, they agreed to a full refund but still insisted I pay return shipping, which is illegal under UK law for mis-described goods.Avoid this company — the 85% one-star reviews are accurate. Save yourself the hassle.

1
Date of experience: Sep 19, 2025
Alex Briggs
I could kick my self for ordering off…

I could kick my self for ordering off this website. After reading the reviews I’m not confident my order will ever arrive. Moral of the story, don’t order stuff from websites you don’t know, when you’ve had a beer!!!!That’s £54.99 down the pan☹️

1
Date of experience: Sep 19, 2025
Nick
I wish I'd read Trustpilot prior to…

I wish I'd read Trustpilot prior to purchasing what believed to be a genuine (cashmere)item. I'm now awaiting a refund from my bank.Don't waste your time or money on this crap. It is not quality and when you request a return/ refund they quibble with offering you 20% etc. Don't put yourself through the disappointment and stress and just avoid this 2bob business. By the way , if you see a Cashmere goat can you advise it to ditch the nylon!

1
Date of experience: Sep 18, 2025
Carole Lambert
AVOID AT ALL COST !!!

0 zero I actually want to score them. Marco Marino ! This is just a scam. I so wish , I had checked these fraudsters on Trust Pilot , before I went ahead and ordered from them. Please have nothing to do with this despicable company. They don’t deserve to be in business.Regrettably, I have wasted emails back-and-forth. To no avail for me. The tactics are to simply wear the customer down so that you eventually are sick and tired of the whole situation. Please have nothing to do with them. Despite there being a return address in the UK and also they bank the money in Dublin , Ireland. But when wanting to have a refund which should be simple enough, . The address , and all courier costs which are down to the unsuspecting poor customer, that address to return the poor quality item to is in China.!!! …… of course . DO NOT BUY ANYTHING FROM THEM.

1
Date of experience: Sep 18, 2025
Clara
Fraud

For anyone struggling to get hold of their returns address this is it:Name: Talisa ChouPhone Number: +44 7494 929476Address: 2nd Floor, Building 9, No. 887 Changchun West Rd.,China (Zhejiang) Pilot Free Trade Zone, Jindong District,Jinhua, Zhejiang, ChinaAlthough I would recommend going directly to your bank and logging a dispute

1
Date of experience: Sep 17, 2025
STAY AWAY FROM THESE CROOKS

I wish I had read this before ordering. TOTAL SCAM , UTTER RUBBISH.

1
Date of experience: Sep 16, 2025
Ian Towers
This product is not as advertised

This product is not as advertised. £36 for a shirt that quite literally isn't fit for purpose. The sleeves would fit an oompah oompah and the quality of the material is very poor. Not gonna bother even thinking about returning it as nothing will happen. However might work to clean the car. Do not use this company. Unless you work for willy wonka and don't mind shabby rubbish. Also took 2 weeks for delivery. Steer clear folks

1
Date of experience: Sep 15, 2025
Joy Davies
MARCO MARINO Would rate as zero but no choice to do…

Would rate as zero but no choice to do so…. I ordered men’s coat and still hasn’t arrived. Emailed customer support and they assured me it was arriving shortly, I’m still waiting!!!! I’ve emailed them so many times now and not getting any reply. I’ve contacted my credit card company for help with this scam. Avoid this company, it’s a total SCAM!!!!! I’m furious, like anyone can afford to give money away😡

1
Date of experience: Sep 14, 2025
Georgia Morris
If it was possible to give 0 stars I…

If it was possible to give 0 stars I would! Absolute joke! I ordered a top for my husband that ONLY took 5 weeks to arrive. It’s not the correct size and still has a security tag attached!!! Wouldn’t bother! I’ve done a charge back on my bank card because customer service is terrible. Avoid!

1
Date of experience: Sep 11, 2025
James
The blazer I ordered arrived in a…

The blazer I ordered arrived in a simple package, but inside it was pure class. My dad even asked if I'd had it custom made!

5
Date of experience: Sep 09, 2025

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