marco-marino.com

1.3
1.3 Based on 117 reviews

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Average Rating

1.3

/
5

117 Reviews

5 Star
4%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
91%

Filtered Reviews

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Review Time

Gianni
Very disappointing experience

I also had a very disappointing experience with Marco Marino. I ordered a large jacket, but they sent me a child-sized one instead. To make matters worse, they asked me to cover the return shipping costs. Do not trust this company !

1
Date of experience: Oct 03, 2025
david clifton
Avoid

Avoid, not uk based very bad quality items. Photos are not of the item you receive. Photos are used from google, items do not match colours or the items sent Avoid your just giving them your money. They will not let me send back for a refund.

1
Date of experience: Oct 01, 2025
Alexandra Taylor
DO NOT PURCHASE!

I wish I had read these reviews in the first instance.Quality is so poor. Feels like felt. I feel completely mislead and now have the pleasure of having to pay for the return shipping. Disastrous.

1
Date of experience: Sep 30, 2025
NAZIR MANJI
An outright con!

An outright con!Do not purchase from this store.Garments not as described and then it costs more than the garment to ship back to Hong Kong.

1
Date of experience: Sep 30, 2025
Josh Prideaux
Don’t order from these guys

Don’t order from these guys. The clothes are terrible quality and they’re not based locally. It’s temu quality crap and the cost to return is high because you have to shop all the way back to china

1
Date of experience: Sep 29, 2025
If I could give lower I would

If I could give lower I would. Pathetic quality. Buttons on shirt not even in a straight line. Some going fully in to the seam of the shirt. Threads hanging out. But of course. No refund without funding your own return. Despite proof of embarrassingly low quality.

1
Date of experience: Sep 29, 2025
Sean Wallbanks
Avoid

Hi, it took over 2 weeks for the jacket to arrive, no where does it say it will take this long. The website states next day shipping and free delivery to UK suggesting they are in the UK but they are in China. When the jacket arrived it was extremely poor quality. They take days to get back to you and expect you to send returns back to China. I raised a chargeback with my credit card company and have received a refund that way. Hope you found this helpful.

1
Date of experience: Sep 27, 2025
Millie Coleman
They have 1 star rating for a reason..

They have 1 star rating for a reason... They need to be shut down. I cancelled my order within their "24-hour cancellation policy" They proceeded to ship the item and have sent me the same scripted email every time i have tried to get them to resolve the matter. They have a corporate company in Hong Kong and I will be reporting them to the correct authorities as well as getting my money back. Mia which I'm sure isn't her actual name, also blocked my email address to try and prevent contact. I gave them well over a week to resolve the issue, but turns out they are the most rude and unhelpful people you will meet. DO NOT BUY FROM THEM!!!

1
Date of experience: Sep 25, 2025
CARL FRENCH
This company is fraudulent.

This ''so called' clothes company is a total scam. They lure customers in by employing an Italian fashion titled company, with models wearing extremely well made and beautiful items. In reality their products, when they eventually reach you, bear no relation whatsoever to the clothes advertised on their website. They also dissuade you from returning the usually ill fitting and poorly made /quality garments by making you pay the return postage to China, which usually amounts to around £25. Why is this company still allowed to operate and scam unsuspecting customers? This site should have been taken down months ago.

1
Date of experience: Sep 23, 2025
Rayman Jayy
Avoid avoid avoid

I wish I had seen these reviews before ordering. Don’t be fooled by their polished website, it’s an absolute scam, I ordered an item, when it arrived it didn’t even look like what was advertised, but to top it all off it was torn on the side.I emailed their customer service to a “MIA KLEIN” to return this, who said I’d have to cover the return cost, but their policy states if an item is faulty, they’ll cover the cost! They’ve ignored every email since I’ve stated this. I’m going to pursue it via my bank. Please avoid, it’s really not worth it! Also had I known they’re a company that ships from china I would have avoided in the first place - maybe something the owners have done to be extra sneaky. Awful company and I have no doubt they’ll be closed down soon 🫶Also I haven’t ever written a review before but made sure I’d review this awful place.

1
Date of experience: Sep 20, 2025

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