Review Time
I bought a jacket for my grandson from this company. When it arrived, it was nothing like what I ordered and was poorly made. I contacted them, and they instructed me to return the item to... CHINA, with tracking, at my expense!!!! Please do not order anything from this terrible company. You will regret it.
Avoid at all costs Purchased a jacket which then took nearly 6 weeks to arrive and when it did it was poor quality very cheaply made but the best bit is it wasn’t even the jacket that I’d ordered it was a different one !I did settle for a 20% refund and kept the jacket as I was going to have to pay for the return postage to China and didn’t trust I would get anything back at all if I posted it And then I gave the jacket to a charity shop Lesson learnt don’t order anything from Marco Marino , ordered on 1st Oct got refund on 1st Dec !
Unfortunately, I ordered before seeing the terrible reviews, so I half expected not to receive my 'sweater.' When it finally arrived, I was not surprised to find it bore no resemblance to a sweater and was instead a very low-quality t-shirt. What a waste of money! This company will never improve; it’s a complete scam. They should be taken to court for misleading and false advertising. Buyer beware!
Make it look like it’s a firm in UK/Europe and now taking ages to deliver a shirt because it’s coming all the way from mainland China! I wish I had read the other reviews here echoing similar concerns. Now they won’t reply to emails about cancellation and refund either.
Avoid!!Company isn't UK based.I received shirts I ordered. They were poor quality and not a good fit for me. Trying to organise a return and all they wanted to do was offer discount. Eventually we agreed return. I posted at my cost (to Hong Kong), which I would expect.The parcel has been in destination customs for 4 weeks. No response to my emails to the company about progress, and no refund so far.Very poor and I'll be looking much closer at where sellers are located before ordering in the future.
Please do not use this site, it is a scam. My 17 year old son bought a jumper from them. The jumper was very poor quality and too small. I have been trying to return it for a month. Firstly, they asked for a picture of the item - it was just too small. I tried to send them a picture, they have a virus on their email so it bounces back. I have sent over 10 messages on their contact page and you either get please send a photo or keep it and we will give you 10% off. I just want to return. They are obvioulsy using a ChatBot "Mia Klein" as their customer support name - its just all automated responses. Please, please do not use this site.
Don’t touch them ! Scam company Ordered a Large jumper which eventually arrived from China but wouldn’t fit a child. No labels on the item whatsoever. Tried to arrange a return which apparently you have to pay for ?? Wouldn’t give me a return address and then asked for pictures ? Still not received return instructions. Complete fraudsters
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