Review Time
Maybank Review: 4 out of 5 stars for Asia experienceI've been using Maybank for a few years now, and I've had a generally positive experience. The mobile banking app is easy to use and has a wide range of features, including the ability to transfer money internationally, pay bills, and invest. The bank also has a good network of ATMs and branches across Indonesia.However, there are a few things that could be improved. First, Maybank doesn't support Apple Pay or Google Pay, which is a bit disappointing. Second, the customer service can be slow and unresponsive at times. Overall, I'm happy with Maybank as my bank in Indonesia. It's not perfect, but it's reliable and convenient.Pros:Easy-to-use mobile banking appWide range of featuresGood network of ATMs and branches across AsiaPersonal manager if you keep big amount of cashCons:Doesn't support Apple Pay or Google PayCustomer service can be slow and unresponsiveAdditional notes:I'm glad to hear that you've had a positive experience with Maybank's mobile banking app. I agree that it's easy to use and has a wide range of features.I'm disappointed to hear that you've had issues with Maybank's customer service. This is something that the bank could definitely improve on.I also agree that some of Maybank's fees can be high, especially for international transfers. However, it's important to compare fees from different banks before choosing one.Overall, I think Maybank is a good option for anyone looking for a bank in Asia. It's reliable, convenient, and has a good range of features. However, it's important to be aware of the potential drawbacks, such as the lack of support for Apple Pay and Google Pay, the slow customer service, and the high fees for some services.
Went to Maybank Jinjang Branch for replacement of my Debit Card.Please SMILE...SMILE & SMILE ya Maybank Staff esp at the Operation side ( Counter inside ).Waiting a bit long for link to my MAE acc after activated it...will hope for any staff to call me for enquiries even there are 2@3 counters with no cust.Many thanx to the lady of Counter 5 for approaching me & helping me.U did a great job!!!!
Poor customer service of Maybank.My dad can’t understand the system , my dad ask for son’s help talk about deduction money at petrol pump . Still ask for dad a details that my dad also can’t understand and need my help for fill the details . Stupid ever customer service.
Maybank2u has the worst customer support service ever! The hotline is 24 hours, however, they never pick up any call. I have tried to on hold for almost 40 mins, nobody pick up the call. If you want to offer customer support service that ghosted your clients, why offer it at the first place? Such a waste of time and effort from clients who are looking for solutions/help from your end!!!
I was in Auckland when I got my Maybank infinite Visa card cancelled to avoid unauthorised transaction. Maybank credit card customer service officer called me. A replacement card was quickly done and couriered to me at Auckland. As my Handphone had no global roaming facility, its staff had to call me many times until I could use the replacement card with a temporary PIN. Luckily Maybank credit card works on Apple Pay. So I can still freely use my Maybank card in Auckland. I was so impressed with Maybank credit card customer service staff. They were so efficient, extraordinary, friendly and helpful. Only Maybank credit card customer service will give this special service of calling its customers in overseas. They called Auckland and chatted with me at least six times until the replacement card was issued and activated.
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A complete one-stop financial portal, offering online services such as banking, insurance and stock broking. Customers can pay
bills, enquire balance and conduct other financial services transactions.
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