Review Time
My Dad got Credit Card scam from scammer SMS. He immediately called Maybank to report the scam case on the same day, and the customer service ask him don't worry and don't have to pay for the credit card money, but this investigate process will takes up 65 days. After 2 months received report mention that was my dad fault and he must pay the full amount with interest, CS said no need to pay but now charge with interest and tell us that the interest cannot be wave, so ridiculous! This was happen to UOB bank credit card as well but UOB deducted the scam amount 7 days. DON'T recommend to take Maybank card. Daylight robbery!
I am legal international student, the Perak branch didn't accept to open banking account for me although I reside in perak state and ask me go to KL, there are many restrictions on foreigners in this country. The xenophobia spread over there.Thay have MAE product, and accept from few certain countries only ... concern to attract elite like daughters of diplomatics only! Shame on them.
Very very bad. 9 out of 10 times the website service is not available and have to try another time. This is very bad for a financial service provider. Can definitely do much much better as a local bank leader. The MAE app is also not user friendly and need way more improvement to be in par with international standard. Consider to change bank even just use for 2 months.
Maybank indonesia....They lost a lot of usd I transferred as they classify as a passive recipient. Their customer care is useless and constantly sending computer generated responses that are generic and mean nothing. I sent them all my documents, account numbers everything of the transaction. They at first did not know about it as they are passive. Suddenly it was resolved, saying the money was returned on the same day it was sent. Seems odd considering they didn't know about it a week after it was sent. So it 2 weeks after they "sent the money back to sender". But the money isn't there. I've been waiting for my money for nearly 2 weeks now and nothing. They haven't sent me any documentation that the money was returned . Yet they had all the info that it was received. This bank is poor and I do not recommend them at all. Ontop of it all customer care is useless as I keep having to talk to a different person/ai bot.
see the reply below for yourself. the sky may fall on us when you reply to me. may take up to 65 working days14:15 (1 minute ago)to meDear Sir/Madam,Thank you for your email.Kindly be assured that we will commence an inquiry into your dispute case which may take up to 65 working days and we will be in touch with you should we require further information.Our Dispute Officers will contact you directly on the status of your case via the contact details provided in the Dispute Form.For further enquiries, please do not hesitate to contact our Maybank Group Customer Care at 1-300-88-6688 (Malaysia), 03-7844 3696 (overseas) or email us at Thank you.Yours sincerely,Dispute Management Team,Maybank
My experience for the past 2 weeks with Puan Noraini of the Ampang Point branch of Maybank has been fantastic. I had the best service from the wonderful lady and she solved my problem in such a calm and collected.She was very understanding, and very patient. I wish all banks had such wonderful and patient staff like Puan Noraini. Keep it up Puan Noraini!. You are an asset to the Malayan Banking branch at Ampang Point. Best experienced ever and I hope the bank realizes what an asset she is to your bank. I would never change my bank despite the other banks trying to woo us to open accounts with them. Why would I want to trade in for their service when I have the best near me. She never ignored my calls and was so calm I could just trust she would do her best to get my account in order. It was the best I could ask for. I hope due recognition will be given to this fantastic lady. Staff like this are hard to come by. Please appreciate this staff of yours. This is what makes customers like me come back to your bank. Without a doubt I am going to tell my friends to open their accounts with this bank.
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A complete one-stop financial portal, offering online services such as banking, insurance and stock broking. Customers can pay
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