Review Time
Meepo Hurricane Bamboo Gear DriveI placed my order, but it took a month before the product was shipped out. I had asked for a refund however upon doing so was told the board had now shipped and a refund was no longer an option, I recieved tracking details a week later. The board arrived two months later. Within just four weeks of receiving the Meepo Hurricane Ultra, the rear wheel suddenly locked up, causing an injury to myself. The board was unusable in its current state.Upon contacting support, they provided troubleshooting guidance, but it was for the wrong model. After confirming the correct model with support, Support identified the issue, as problems with the ESC (Electronic Speed Controller) and motors.Meepo responded promptly by sending a new set of motors and ESC along with some free spare wheels as an apology. Unfortunately, only the spare wheels arrived, and they were accessories for the wrong board, despite confirming my board model with support.I contacted support again, only to find out that the ESC and motors had been rejected by customs after a lengthy shipping time. Meepo then sent a replacement ESC, but two ESCs arrived for the wrong model board after again another lenghty shipping time.After further confirmation with support, they finally shipped out the correct replacement ESC, which arrived after yet another lenghty shipping time.However, even with the new hardware in place, the issue persisted. Frustrated, I decided to disassemble the motor assembly myself and discovered that the grub screw in the gear had come loose (no locktight was applied), causing damage to the surrounding motor mount and occasional locking up of the rear wheel. (The grub screw on the oposing motor assembely was also missing locktight)This loose grub screw also created metal shavings that had worked there way into the motor and gear drive, potentially causing further damage.Now, over three months since I received my board, it has not been in a working condition since the incident.Contacting support again proved inefficient and ineffective, prompting me to request a return and refund for the board. Unfortunately, Meepo is refusing to honor the return and refund, citing high costs to ship the battery back to China.The ongoing conversation with Meepo is becoming increasingly challenging.
TERRIBLE EXPERIENCE - NO SUPPORT AND LOST BOARDI was given an incorrect tracking number and support claims it's correct. There is no way of finding where my board is at the moment and I cannot get my money back as the only way to do so is to "return the board" (disappeared).Horrible customer service!Stay away from this brand!
Recently swapped my 90mm stock PU wheels for their new 105mm Meepo doughnut wheels on my Meepo Mini 2 ER and they look and feel amazing. This has been the second time I have had to put my lack in DIY proficiency with my Meepo board but their customer service has been thorough & extensive in delivering support providing videos and advice as necessary. Both their product and service has been beyond expectations—ordered on July 18, 2023 and received on July 24, 2023—from China to Perth, Australia in six days (shout-out to DHL). Thanks Bonnie!
Had an issue with my charger but Bonnie helped me out and I’ll be back cruising on my board soon, it’s refreshing to have a company and customer service support that care and help solve to problem instead of running me around in circles, Thanks again Bonnie
I got my board as a gift for Christmas, and rode it way to early in the season. There was a bunch of slush on the ground and it ended up ruining my whole board. It got a bunch of water into the front part of the board where all of the essential electronics are. I reached out to the support team and they sent me a new battery. That didn’t solve our problem at first because I didn’t know what my problem was yet. After installing my new battery the same problem was occurring. Sent another email with some pictures of those electronics and they sent me a new board. I have never in my life had such good customer service. This company knows what they’re doing. Couldn’t recommend any other board too. Three speeds which are all enjoyable.
I can't say how much I enjoy riding meepo mini v5 lr.Perfect size. Good speed. Fast charging.Almost instant tech support. Got response on late evening of non working day. Feel like a valuable customer.Thank you, meepo team, for making good products.
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The mission of Meepo Board is to make eskating accessible for everyone and to introduce electric skateboards as an eco-friendly and mobile form of transportation.
At Meepo, we want to create an amazing riding experience and are determined to build great electric skateboards that are accessible for everyone. We are driven by passion and the love of eskateboarding, retaining our startup mentality even as we’re growing bigger. All Meepo boards are carefully handmade, with the desire to provide its future owners with a high-quality product that lasts for a long time. We are proud to be one of the leading international eskate brands with a community of 120K riders in over 70 countries.
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