Review Time
I ordered a board from them (the 3rd one). Up to now, I have always been satisfied with their customer service. For a product that was supposed to take 5 days to ship, I still haven't received it after 3 MONTHS OF WAITING.Whenever I ask them about this, they give me the same bullsh*t response that it would take 40-60 days to deliver, which is a LIE because it has been longer now.I'm very disappointed in their service, and I'm now stuck because they won't give me my money back, claiming my board is in transit.Proof of the email exchanges : "his is Meepo Customer Service.I hope this message finds you well. and I'm here to assist you with the delivery process of your skateboard.Please allow me to provide you with a clear overview of the procedure:Initial Shipping: The skateboards are dispatched from our CN factory and shipped to the designated port in your country.Port Arrival and Customs Clearance: Upon reaching the port of destination, the boards undergo a queue for unloading and the necessary customs clearance procedures.Transfer to Warehouse and Local Delivery: After completing customs clearance, the goods are then delivered to our local warehouse. From there, they are handed over to agency for the final leg of the delivery to your specified location.Please note that the tracking numbers for your order are generated during the last step, precisely when we hand over the boards to agency for local delivery.Regarding your specific order, it is currently in the first step, which is the shipping process from our factory. It will subsequently move to the second step (port arrival and customs clearance), and then to the third step (transfer to warehouse and local delivery). Based on our experience, we estimate that you can expect to receive the board within approximately 35-62 business days from now.We understand that waiting for your order can be a bit challenging, but rest assured, we are working diligently to ensure a smooth and timely delivery.If you have any questions, concerns, or require further assistance, please don't hesitate to reach out to us. We are here to help and provide you with the best customer support possible.Thank you for choosing Meepo, and we look forward to delivering an outstanding skateboarding experience to you soon."
I purchased a Meepo City Rider 3 electric skateboard, and my experience has been incredibly disappointing. After only 124 miles of use and under a year of owning the board, the motor on my board started to fail. Given that this is a nearly $1,000 product, I expected far better durability and reliability.What has been even more frustrating is the complete lack of customer service from Meepo. I reached out to them multiple times requesting a replacement motor, but my requests have been consistently ignored. The customer service has been non-existent, leaving me with no support or solutions.In my opinion, it's unacceptable for such an expensive product to lose support so early. Investing in a Meepo City Rider 3 was a big decision, and the poor product quality coupled with the lack of customer service has made it clear that it was a mistake. I cannot recommend Meepo to anyone looking for a reliable and well-supported electric skateboard.
This is my second day after receiving my Bamboo Hurricane and I can’t get enough. This board has amazing balance and acceleration and it goes anywhere that I have tried it, across grass, gravel across those annoying rumble strips. Needless to say it has surpassed all of my expectations and I have no regrets whatsoever about the money it cost. It takes a while to get to the states but the customer service team was responsive the whole process. I can’t say enough good things about this board and I’m certain that you won’t regret anything either. Great job Meepo Dudes 🙏
If U life somewhere, where it is send via see shipping(Europe). Just don't buy it. Go with another brand who have there local warehouses in stock. I wait since 22. February. Asked a few weeks ago that the 60 days, they claim the longest I have to wait, is over and where my board is. They said it should be updated in middle of may und delivered in the and of may. Today 30. Mai, still no update. So I wait for over 3 months now. And it didn't even reach my country. Really disappointed.
I ordered 2 belts for our meepo electric skateboard and after 3 weeks I emailed the company why I haven't received them. They told me that they were lost in transit and I was able to order more. Instead of apologizing and expedite my purchase and they just continued to answer my emails like it was my responsibility Instead of theirs. I still haven't received my belts 2 months later! Absolutely disgraceful way to conduct business!
They will respond every 3 days with the same generic response. It's been 3 weeks since my lost package claim was filed and they refuse to respond to questions so I can get my refund, leaving me out of a board. Frustratingly ignorant, their customer service is essentially nonexistent.
The Meepo Hurricane Ultra with pneumatic tires is awesome and Meepo's customer service is phenomenal with response times. I ordered tail lamps, and one wasn't working correctly. I reached out and they shipped me a replacement the same day at no charge. Nice to see a company that stands behind its products!
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The mission of Meepo Board is to make eskating accessible for everyone and to introduce electric skateboards as an eco-friendly and mobile form of transportation.
At Meepo, we want to create an amazing riding experience and are determined to build great electric skateboards that are accessible for everyone. We are driven by passion and the love of eskateboarding, retaining our startup mentality even as we’re growing bigger. All Meepo boards are carefully handmade, with the desire to provide its future owners with a high-quality product that lasts for a long time. We are proud to be one of the leading international eskate brands with a community of 120K riders in over 70 countries.
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