Review Time
I lost one earring after two months because the backs are such terrible quality. Earrings themselves are beautiful quality. The backs are awful Edit update- I reached out to Mejeuri as they replied to my review stating they would be happy to help. They asked for order no. Contact info, if I would like a replacement or credit, what occurred, etc. after providing the info they requested I was told, again this doesn’t fall under warranty. We had already established lost earrings are not a part of the 24 month warranty. Essentially I wasted my time corresponding.Customer service terrible. Earring backs terrible. Jewellery itself, lovely.
After receiving a sub-par diamond band, it became such a burden to see if it was fixable, that by the time I was able to swap it for a new one, there was no guarantee that one would exist to ship me once my ring was returned. So instead of risking it, I decided to keep my faulted ring. I'd rather have the ring, but it is a bummer to not see it as sparkly as it could have been. I've purchased a fair amount of Mejuri pieces, and this is probably my last now. Just left me with a bad taste. But I still love all the Mejuri jewelry that I do have.
Enough unique pieces to give you options without being overwhelming. I love how they have pictures to demonstrate how to stack and layer their jewellery. The minimal packaging option for your order is a fantastic idea and my items came promptly with no issues. I'm already planning my next order!
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
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