mejuri.com

4.2
4.2 Based on 1.7K reviews

Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100...

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Average Rating

4.2

/
5

1.7K Reviews

5 Star
73%
4 Star
6%
3 Star
5%
2 Star
4%
1 Star
12%

Filtered Reviews

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Review Time

Rhonda B.
Mejuri is a go-to for me!

The quality of product is very high, the prices are very reasonable, and the customer service is excellent.

5
Date of experience: Jan 31, 2024
Lanna
Never Received Order

I ordered from Mejuri at the end of January. I placed an order for numerous items. As of February 16th, I have not received them. I emailed Mejuri and received a response but no follow up and I still do not have the items. I have tracked them and they show still in transit. More than two weeks and nothing has arrived. I don't think I would ever order from this company again. The reviews of their products are poor on Reddit and there are better companies to order from. I wish I'd seen those before spending a few hundred dollars with this company. It doesn't seem that they have much in the way of customer service.

1
Date of experience: Jan 31, 2024
Reyax
Bright Shine

I bought this bracelet so my daughter and I could have matching bracelets. I bought her one for her birthday and she loved it. I love mine also. The sparkle is so nice.

5
Date of experience: Jan 30, 2024
Ken B.
Amazing great quality and design

5
Date of experience: Jan 30, 2024
ronronoha
A good star performance from purchase

A gold star performance from purchase To delivery. I’m a Mejuri fan and repeat customer. This brand is one of my favorites for that something special touch ! Many compliments on my collection of Mejuri jewelry. Thank u for the gold standard!

5
Date of experience: Jan 29, 2024
Wes C.
Gold vermeil, don’t buy it!

I've purchased numerous solid gold jewelry pieces for my wife, including necklaces, bracelets, and mostly earrings. Unfortunately, I made the mistake of buying larger hoops in gold vermeil, and they changed color before she even wore them. Despite trying to exchange them for solid gold, I was only given another pair of the same low-quality earrings. Disappointed in the lack of quality for the price, I advise against investing in anything that isn't solid gold. Additional note: the retail worker also gave me a polishing cloth to clean the unworn (still in the cloth bag and box) earring stating that it was a common issue for the gold vermeil to change color. Not worth the 80 dollars.

3
Date of experience: Jan 29, 2024
Kira Walker
We bought a pair of studs and Huggies…

We bought a pair of studs and Huggies for my daughter and she was ecstatic, after one week the studs fell out. We thought she was careless and ordered a second pair. The pair also fell out. This has never happened with any other pairs of studs she has.

1
Date of experience: Jan 28, 2024
Emil Morris
Last pair of earrings had a hinge back…

Last pair of earrings had a hinge back and they were broken after first wearing. Other reviews said something about it and I was hoping they were wrong. Otherwise, great service and nice quality!!!

4
Date of experience: Jan 28, 2024
Customer Experience isn’t your thing

Your agents are not trained to read customer emails. They simply use canned responses that don’t address the customer question. It isn’t until the 2nd or 3rd email that they get a little closer to understanding but the responses still don’t address the route of the issue. This just results in pissed off customers

2
Date of experience: Jan 28, 2024
sangeddstar1385
Worth the price?

Been purchasing from Mejuri for a while, love the pieces, but feel the 18k pieces are worthwhile, as my vermeil pieces changed colour. I do find the price increase has decline my frequent purchases, but as everything, prices have gone up for everything.

4
Date of experience: Jan 28, 2024

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