Review Time
Amazing, Amazing, amazing! I love every piece I own. All my older pieces still look like the day I purchased . I wear my necklaces and bracelets every single day and gifted my son and daughter rings, bracelets and necklaces this past Christmas as well. Customer service is out of this world🤩
I have sent feedback on a ring that was given as a gift which turned the recipients finger black. When ordered it stated 14k. I have bought other pieces for the same recipient without any issue. Have never received any follow-up regarding the issue with the ring. Customer service needs to improve.
The store in Miami is disapointing for the customer service. First time i had to wait 40min to be taking care of, not enough sales person and disorganized that made them spending too much time with clients, and back and forth in the back of the store. I had the time to go accross the street to get lunch before coming back to the store, the sales person were still serving the same customers before i left. I finally was able to purchase the pair pf earing that i wanted, and i got charged twice for it! when i call the store for a refund, the sales oerson assured me it was only charged once! customer service over the phone refunded me the second charge! frustrating experience!! train your sales person in-store better!
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
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