mejuri.com

4.2
4.2 Based on 1.7K reviews

Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100...

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Average Rating

4.2

/
5

1.7K Reviews

5 Star
73%
4 Star
6%
3 Star
5%
2 Star
4%
1 Star
12%

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Review Time

Iris Carter
Great staff and options.

Helpful and approachable staff. I am personally a gold girly and they have a lot of options whether you are looking for gold vermeil or 14k. The jewelry is sturdy and the 14k pieces don’t tarnish in water.

5
Date of experience: Jan 10, 2024
Christabel Johnson
Quality never disappoints

I own several pieces and the most recent ones were just as beautiful and elegantly made. I got a bit thrown off by the size as they came slightly smaller than pictured but I repeatedly got compliments so I suppose the beauty of the pieces speak for themselves! Will continue to build my collection …

4
Date of experience: Jan 10, 2024
kinrrex15
Even prettier in person

Even prettier in person! Easy to order. Delivery was fast!

5
Date of experience: Jan 10, 2024
EW52
Love the designs, packaging and clasp could improve

I love the design and quality of the jewelry sold at Mejuri. The only problems I have are 1) Decreased quality of packaging 2) Poor lasting clasps of the jewelry. 1) I do feel like their packaging quality has been going down this year specifically--I did recently opt for the environmentally friendly option which I feel like still could be done better. They would not include the Mejuri box and only include the baggies--however, my recent purchases some had the small baggies thrown in and a set of earrings out of the baggies, scratching them together. I went to go return the earrings to the associate, who asked if I had worn them (I tried them on to see if I liked them but did not wear them for more than maybe 20 seconds) and told me not to put the earrings out of the baggies like that because it would get scratched up. I notified them it was delivered to me that way which is why I did not want them since they were scratched. The associate did apologize and was very professional, customer care has been great. But if it is something you would correct the customer for it, it should not be done from the company or warehouse in the first place. I didn't think the earrings "slipped out" of the baggies either because they were cinched and the earrings would have been too large to fall out. Very small detail but I thought the packaging should be addressed.2) I have had some of my jewelry from Mejuri for a few years now, and the 14k Gold jewelry, which I am hoping for longevity I can already see wear and the clasp starting to not close all the way. I liked the daintiness of the bracelets/necklaces but I do wish to see improvements in the clasp/clip design so it does not wear out after just 1 year of use. Customer service has been excellent so far and the designs are great which is why I am continuing to be a customer for Mejuri. I hope improvements get made because I would hate for it to go down in quality!

4
Date of experience: Jan 10, 2024
Shiryu_56
Fantastic product

Fantastic product, quick shipping

5
Date of experience: Jan 10, 2024
Clara
Great product and fast delivery!

5
Date of experience: Jan 10, 2024
Regina Ross
The customer service is awesome!

The customer service is awesome!I ordered heart signet ring with engraving online, but when I received it, it did not fit. However, Mejuri still exchanged it for me. THey do try their best to improve customer satisfaction.

5
Date of experience: Jan 10, 2024
Rep was helpful and resolved my issue…

Rep was helpful and resolved my issue in a timely manner.

5
Date of experience: Jan 10, 2024
Winnie Parker
I love everything I have ordered from…

I love everything I have ordered from Mejuri! The quality is superb, prices reasonable, and they deliver quickly, on time, as promised. I highly recommend them!

5
Date of experience: Jan 10, 2024
Lindsay Carter
Great products and service

Love the quality of the products and the quick shipping turnaround time! Customer service also promptly responds to emails and is incredibly helpful.

5
Date of experience: Jan 09, 2024

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